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Understand Google's advertising policies, including ad approval status and account suspension
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I've never used adwords - suspended permanently

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

The only campaign I ever ran wasn't even an hour long.  

 

I owe Google no money (I've checked, and double-checked).

 

My adwords account (that I've effectively never used) is suspended permanently, and worse yet, I can't seem to get any details as to why I'm in violation!  The only information I'm given is at the adwords dashboard:

 

"We've identified suspicious behavior in the payment activity of this or your other AdWords accounts"

 

This is my only Adwords account, and there should be no suspicious payment activity because I've never had to make a payment to Google.

 

Can someone help, please.  Google controls over 65% of the browsing market - Adwords is very important for our webstore.

1 Expert replyverified_user

Re: I've never used adwords - suspended permanently

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆
Hi Dan

Welcome to the adwords community.

It is probably best to contact adwords direct so a specialist can review your account.

Please fill the form an Adwords team may be able to assist you further.

https://support.google.com/adwords/answer/8206?contact=1&rd=1#contact=1&ts=2839610,2839612

Also it may be best to have a read the Adwords Policy centre guidelines that helps to understand the Adwords adverting policy, found at https://support.google.com/adwordspolicy/answer/6008942?rd=1

Good luck and hope your account is back up and running soon

James Edward

Re: I've never used adwords - suspended permanently

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi James, thank you for replying so quickly.

I did, and they did. That's how I know I'm suspended permanently.

HOWEVER!!! While perusing another thread @MosheTLV had mentioned that you CANNOT use Adwords to link to a site with your Adsense.

I believe that is why I am in violation. When I originally signed up for Adwords, it was to drive traffic to my blog, which I do have an Adsense account for. However, I almost immediately (less than an hour) suspended that campaign and continued on with my life for the next three or so years!!

Re: I've never used adwords - suspended permanently

Participant ✭ ☆ ☆
# 4
Participant ✭ ☆ ☆
Hey Dan

My pleasure. You cant really go wrong with @MosheTLV posts, he is exceptional, hence being a Top Contributor.

I am pleased you have found the reason, and good luck with resolving it, somehow.

All the best

James

Re: I've never used adwords - suspended permanently

Top Contributor
# 5
Top Contributor
On these types of violation there is nothing we could really help.
Google does not disclose the reasons, except a "general statement". If you filled in the forms and no change, nothing else could be done.
Sorry!
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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