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Understand Google's advertising policies, including ad approval status and account suspension
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I can`t give feedback using "an ad violates other Adwords policy" anymore. please someone explain.

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# 1
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The field disappears when I log into my account... I recorded it so you see this is nothing to do with my browser. Video

 

I am doing reasearch into te effieceny of the adword feedback model and now I have no option of reporting ads violating some policies with this account anymore..

 

Someone please explain what is going on, and tell me who to contact.

 

Stan

 

 

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I can`t give feedback using "an ad violates other Adwords policy" anymore. please someone explain.

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# 2
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Not sure I understand the issue;. Click on one of the options listed

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: I can`t give feedback using "an ad violates other Adwords policy" anymore. ple

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# 3
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@MosheTLV

 


MosheTLV wrote:

Not sure I understand the issue;. Click on one of the options listed


I can NOT use the option "an ad violates other Adwords policy" when I am logged in! Either see the video or these pictures. One is logged in, one is logged out. Do you see that one of the 4 options dissapears when I log in? So something/someone is preventing me to use this option.. Please explain why? And please who can I contact to fix this??

 

accountprob.jpgNOT logged in

accountprob2.jpgLOGGED in

I can`t give feedback using "an ad violates other Adwords policy" anymore. please someone explain.

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# 4
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I have both options, either logged in or in incognito. Try to clear cookies and cache.

Practically it doesn't much matter - you can report either way.  If you fill in the form while signed out, you will be asked to type in your email and CID.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: I can`t give feedback using "an ad violates other Adwords policy" anymore. ple

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# 5
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@MosheTLV

 

I know it is possible to report without being logged in, that is ok.

 

BUT, and this is a big but, I want to understand why this option is removed when I log in?? I have tried different browsers, different computers, the same thing happens. I have even tried with another Gmail account and with that account it does not go away.

 

It only happens with this account!

 

That leads me to only one conclusion: It has been intentionally removed. So who can I contact to actually tell me why??

I can`t give feedback using "an ad violates other Adwords policy" anymore. please someone explain.

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# 6
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I don't know. I tested on 3 different machines, and it worked fine. As suggested, try to clear cookies and cache.

My experience: there are issues that you rather leave "as is" and not bother to fix.

 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: I can`t give feedback using "an ad violates other Adwords policy" anymore. ple

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# 7
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@MosheTLV

 

Well, I tested on several machines as well. And with a different account the option IS there. Just when I log in with this account it is GONE. This is NOT a technical issue. I am not a novice when it comes to this! Please have some trust in me.

 

I am just curious to why it seems that Google has limited my alternatives. What have I done to deserve that? And this community is the only place I can reach out and ask if anyone know the reason behind this.

 

Stan