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Understand Google's advertising policies, including ad approval status and account suspension
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How to get my account unsuspended

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# 1
Visitor ✭ ✭ ✭

My account was linked to an OLD account that I have not used in a long time. I fixed the problem and deleted the account. This is the ONLY account that I use. How do I get my account unsuspended. I have already submitted an appeal now that I have fixed the problem, and have not gotten a response back. 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Mini-CM (Community Manager)
November 2015

Re: How to get my account unsuspended

Top Contributor
# 2
Top Contributor
if the issue is with the website and has
been fixed then simply request a review --
https://support.google.com/adwords/contact/site_policy

if the issue is with the account and has
been fixed then simply request an appeal --
https://support.google.com/adwords/contact/appeals

generally, deleting old accounts is never a good
idea unless a person at google indicates to do so.

usually, deleting any old accounts will make addressing
a suspension very very difficult -- since the typical
process is to fix the original issue using the original
(old) account, original ad, and original website, as a
starting point, so that the root-cause of the suspension
can be inspected and a person at google can verify that
the issue has indeed been fixed.

unfortunately, some suspensions are simply permanent.

see also
https://support.google.com/adwords/answer/2375414
https://support.google.com/adwords/answer/1704383

View solution in original post

Marked as Best Answer.
Solution
Accepted by Mini-CM (Community Manager)
November 2015

Re: How to get my account unsuspended

Top Contributor
# 2
Top Contributor
if the issue is with the website and has
been fixed then simply request a review --
https://support.google.com/adwords/contact/site_policy

if the issue is with the account and has
been fixed then simply request an appeal --
https://support.google.com/adwords/contact/appeals

generally, deleting old accounts is never a good
idea unless a person at google indicates to do so.

usually, deleting any old accounts will make addressing
a suspension very very difficult -- since the typical
process is to fix the original issue using the original
(old) account, original ad, and original website, as a
starting point, so that the root-cause of the suspension
can be inspected and a person at google can verify that
the issue has indeed been fixed.

unfortunately, some suspensions are simply permanent.

see also
https://support.google.com/adwords/answer/2375414
https://support.google.com/adwords/answer/1704383