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How should I advertise Persian mobile app targetting North America?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi

 

We have developed a mobile app targeting Iranian in Canada, we have created ads for that but it keeps being rejected because we use Persian words in ads,

so my question is how can I advertise my app which is specifically designed for Iranian in Canada?

Re: How should I advertise Persian mobile app targetting North America?

Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆

@Reza R

 

Did you select Persian as the language in campaign setup?  

Re: How should I advertise Persian mobile app targetting North America?

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

@David Kyle

At first yes, and then I removed the Persian and add Arabic instead of that, still same

Re: How should I advertise Persian mobile app targetting North America?

Collaborator ✭ ☆ ☆
# 4
Collaborator ✭ ☆ ☆

@Reza R

 

That's odd. The disapproval message is specifically saying it's disapproved because it contains Persian words? Can you please post the the exact disapproval message you are getting?  

 

From my understanding you should be able to do this. I have targeted English speakers in non-English speaking countries on app campaigns I have worked on, and had no problems.

 

Are you certain the app and/or the language being used does't violate Adwords policy or policy specifically related to the laws of Canada?

Re: How should I advertise Persian mobile app targetting North America?

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

"The text violates the Google policy, your ad may not be serving"

Re: How should I advertise Persian mobile app targetting North America?

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
I have read adwords policies and non of them is applied to my texts there.
I have received this from Adwords Special Team too
"On checking the issue with the specialist team, they have mentioned that ads in Persian language are not allowed to Advertise. Hence these are marked as Unsupported Language. In case you can change the language of your ads to Arabic or any other language. they should get approved automatically."

Re: How should I advertise Persian mobile app targetting North America?

Collaborator ✭ ☆ ☆
# 7
Collaborator ✭ ☆ ☆

@Reza R

 

Okay, just had to ask. Smiley Happy

 

So you save you have changed to Arabic, but it still won't approve?  Have you responded to support that you have done this?

 

I did some digging and I do see that Persian is not a supported language. You can target sites that are Persian, but can't create ads that use it. https://support.google.com/adwords/answer/6333734

Arabic is listed, so I would follow up on that. I did a quick search in Play, and saw a lot of Arabic apps.  Where are you sending your traffic?  Is the content of the website/Play/App Store page in Persian?  If so, that might be a problem as well.   This is not my area of expertise, so hopefully someone more knowledgeable than I can provide better help.

Re: How should I advertise Persian mobile app targetting North America?

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Thanks, I have created a new one with same content to see what will happen