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Understand Google's advertising policies, including ad approval status and account suspension
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How can I report a company that is double serving ads

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have a competitor clearly running adds for the same products trying block competitive ads from the top spots - how do I go about reporting this? 

thx j

1 Expert replyverified_user
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Accepted by topic author Jay M
September 2015

Re: How can I report a company that is double serving ads

Community Manager
# 2
Community Manager
Hi Jay,
You can use this form: https://support.google.com/adwords/troubleshooter/4578507?rd=1
This goes directly to the Policy team for review.
Kathleen

Re: How can I report a company that is double serving ads

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
So, I've first called Google and then I have reported the same competitor's "double serving" violation twice via the submission form in the link you provided. The violation is crystal clear, there's only one company with the same name in the entire state, yet this company is running two campaigns with different destination URL's.

How long should I expect to wait before I see Google take some action?

Re: How can I report a company that is double serving ads

Community Manager
# 4
Community Manager
Hi RJ,
If this has been reported multiple times, it may be that this company is actually not gaining an unfair advantage. Consider what is being advertised and if they are advertising different parts of their business, or different products.

Kathleen

Re: How can I report a company that is double serving ads

[ Edited ]
Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Same company with two different Adwords campaigns yet with two different websites. I ASSURE YOU this company is double serving.

Same LOGO's
Same Keywords
Both campaigns displaying ad for the same keyword at the same time.

I can assure you this company is gaining an unfair advantage by blocking out competitors..


Keyword: "Boise Plumbers" resulted in two ads for the same company displaying in position 2 & 3.


Regards,

RJ