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Understand Google's advertising policies, including ad approval status and account suspension
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Hi MosheTLV Help me

[ Edited ]
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# 1
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"Your Google AdWords account has been suspended because your billing information in this, or a related account could not be verified." This is what it shows on my account and my cux id is "XXXXXXXX. and the url is www.repairstreet.com

 

Please check and help for un-suspension. Please or I will be ruined.

1 Expert replyverified_user

Re: Hi MosheTLV Help me

Top Contributor
# 2
Top Contributor

Hello there;
Please fill in this form;
A specialist will review the case;

https://support.google.com/adwords/contact/pf_suspended

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Hi MosheTLV Help me

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# 4
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I have filled in the form and sent you ... I was very much tensed because of this issue and was hospitalized because of stress .. So replying you late... Please help me and now will in constant touch..

Re: Hi MosheTLV Help me

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# 5
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Please MosheTLV... I would request you to tell me what all changes is required I will do it right away... Please help me to get my account unsuspended.

Re: Hi MosheTLV Help me

Participant ✭ ✭ ☆
# 6
Participant ✭ ✭ ☆
Hi Smiley Happy. I just want to highlight 1 thing. Please don't expose your customer ID here in order to protect your privacy. Thanks Smiley Happy

Re: Hi MosheTLV Help me

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# 7
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Thank you !! I have edited my post and can you please tell me when my account will get out of suspension.. I have already submitted the form.

Re: Hi MosheTLV Help me

Participant ✭ ✭ ☆
# 8
Participant ✭ ✭ ☆
Your welcome Smiley Happy. This is the answer that I can give you-
We work hard to review ads as quickly as possible, and we review most ads within 1 business day. Some reviews may take longer because some ads require more complex review.

If your ad is under review for more than 1 full business day, please know that we're working on it and will complete your review as soon as we can. You can also contact us after 1 business day and we'll be happy to help you.
Just wait for their reply. Good luck Smiley Happy

Re: Hi MosheTLV Help me

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# 9
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I got an email but its wrong there is nothing wrong with my account ... the email is as follows:

Dear Advertiser,

Thank you for your email.

Having thoroughly reviewed your account XXXXXXXX, our specialists have confirmed that we're unable to unsuspend your account. At this time, no amount of changes to your ads/sites/account can be recommended, as the decision to suspend your account is final.

Please refrain from opening any new AdWords accounts, as we'll suspend any newly created accounts upon creation.

While we regret any frustration or disruption this may cause you, providing our users with the highest quality ads is integral to the long-term success of our program. As noted in our advertising Terms and Conditions, Google reserves the right to refuse ads or suspend ad campaigns when deemed necessary. To view our Terms and Conditions, please visit: https://adwords.google.com/select/tsandcsfinder

For more information about suspended accounts, please see: https://adwords.google.com/support/aw/bin/answer.py?hl=en&answer=164786

If you have a prepaid balance remaining in your account, you can request a refund at any time by following the instructions at:https://adwords.google.com/support/aw/bin/answer.py?hl=en&answer=8440

Again, we're sorry for any inconvenience this may cause and thank you for your understanding.

Re: Hi MosheTLV Help me

Top Contributor
# 10
Top Contributor
Nothing further we coul;d help about. It seems that the decision is final. Sorry
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’