AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Ads
1.6K members online now
1.6K members online now
Understand Google's advertising policies, including ad approval status and account suspension
Guide Me
star_border
Reply

Help with a suspended listing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

One of my 3 business location has been suspended and I have no idea why. It has been up and running for years and suddenly was suspended a couple of days ago.

2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
May 2017

Help with a suspended listing

[ Edited ]
Top Contributor
# 4
Top Contributor

this looks to be a google-my-business-listing suspension --
if so, then the best likely course would be to simply post
the question within the google-my-business help-forum:
https://www.en.advertisercommunity.com/t5/Google-My-Business/ct-p/GMB
https://www.en.advertisercommunity.com/t5/Spam-Policy/bd-p/Spam_and_Policy
be certain to include the full-business-name, all current business-addresses,
current-business-telephone-number, exact business-listings/google-maps url's
that have been associated with the business or are involved in the suspension,

and any wording associated with the suspension message from google.

 

see also

https://support.google.com/business/answer/3038177

https://support.google.com/business/contact/business_other_problem

 

View solution in original post

Help with a suspended listing

Top Contributor
# 2
Top Contributor

Hi there;
What was the reason for suspension mentioned in the email received from Google? (Look for this email - it is the key for understanding the issue)
Please share the URL of the site suspended.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Help with a suspended listing

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks Moshe,

 

I did not receive an email regarding the suspension. As far as the URL goes, are you looking for the Google+ url or our website?

 

Steve

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
May 2017

Help with a suspended listing

[ Edited ]
Top Contributor
# 4
Top Contributor

this looks to be a google-my-business-listing suspension --
if so, then the best likely course would be to simply post
the question within the google-my-business help-forum:
https://www.en.advertisercommunity.com/t5/Google-My-Business/ct-p/GMB
https://www.en.advertisercommunity.com/t5/Spam-Policy/bd-p/Spam_and_Policy
be certain to include the full-business-name, all current business-addresses,
current-business-telephone-number, exact business-listings/google-maps url's
that have been associated with the business or are involved in the suspension,

and any wording associated with the suspension message from google.

 

see also

https://support.google.com/business/answer/3038177

https://support.google.com/business/contact/business_other_problem