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Google Web Designer HTML5 Ad iFrame Problems.

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# 1
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I have found the 2 following resources referencing iFrames and HTML5 Image ads:

https://support.google.com/adwordspolicy/answer/176108?hl=en
This link under the "HTML5 ads created in Google Web Designer" expandable section it stats iFrames are allowed in adwords.

https://support.google.com/webdesigner/answer/3214587?hl=en
And on this page it states that "The URL for the external element needs to be served via HTTPS."

I created a simple ad in GWD. The ad shows my company logo, shop now call to action, and iframed content from my site.

Within the iframe I am loading a page from my website that shows the customers list of recently viewed products. The iframe link is https:// and it is my own site content, not something from another domain.

I want to run dynamic ads, but I also want to control the appearance of the dynamic ad so that's why I chose to try this iframe method. I also understood that googles dynamic product ads only show similar products to what the customer has already viewed, not the exact same products they have already viewed.

Once I upload my GWD html5 ad to adwords it says "Your HTML5 ad is trying to reference an asset that we can not find in your .ZIP file: IFRAME LINK HERE Make sure you have included all of your assets in the .ZIP file and that all file references do not have any typos. Once you have made the changes, try again.
Learn more"

I replaced the link my iframe is referencing with IFRAME LINK HERE.

After calling google support they told me iframes are allowed, but my the html5 ad and the iframed link are crawled before approval. He says my site is either being framed or mirrored.

This leaves me very confused because the webpage that I am trying to iFrame within the ad does not contain another iframe within that page, and it also is not being mirrored from anywhere.

The content is simply a list of my products that each customer has already viewed.

Does anyone use a similar strategy? It seems iFrames are not allowed after all even though the above references state they are.

Hope to hear back soon,
Connor

2 Expert replyverified_user

Re: Google Web Designer HTML5 Ad iFrame Problems.

Top Contributor
# 2
Top Contributor
Not sure I understand the scenario here;
Iframe is allowed within the ad, not on the landing page (unless to execute a transaction. Inframe / mirroring of content is prohibited)
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: Google Web Designer HTML5 Ad iFrame Problems.

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# 3
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I had read here that iframes are allowed in html5 ads created in GWD
https://support.google.com/adwordspolicy/answer/176108?hl=en
This link under the "HTML5 ads created in Google Web Designer" expandable section it stats iFrames are allowed in adwords.

I made an ad that is showing a page on my site using an iframe. This page shows recently viewed products for each user.

Iframes are indeed not allowed inside of ads? Doesn't this https://support.google.com/adwordspolicy/answer/176108?hl=en state they are accepted content?

Re: Google Web Designer HTML5 Ad iFrame Problems.

Top Contributor
# 4
Top Contributor

Again Iframe IS allowed within the ad.
I think the issue here is different, but I am not sure I understand what programing setting you did.

Let me ping one of our programing specialists;

@Celebird?

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: Google Web Designer HTML5 Ad iFrame Problems.

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# 5
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Yes go ahead and ping a programming specialist. Thank you for all your help.

I spent a good amount of time messing with GWD and getting the ads to display properly for tests, but I keep running into the "Your HTML5 ad is trying to reference an asset that we can not find in your .ZIP file: IFRAME LINK HERE Make sure you have included all of your assets in the .ZIP file and that all file references do not have any typos. Once you have made the changes, try again.
Learn more" error.

It confuses me because the reference it is referring to is just my iframe link.

Re: Google Web Designer HTML5 Ad iFrame Problems.

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# 6
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Also when you say programming setting? What do you mean by this?

Re: Google Web Designer HTML5 Ad iFrame Problems.

Top Contributor
# 7
Top Contributor
Let's, first, wait for Celebird to chime in here.
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
August 2016

Re: Google Web Designer HTML5 Ad iFrame Problems.

[ Edited ]
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# 8
Top Contributor

from what has been described so far, the issue is with the
content being framed, as crawled and inspected by google --
for example, low-value content is not allowed.

 

also, if the content is for dynamic-remarketing for retail,

one of the main points of using dynamic-remarketing is

to allow google's automated systems to select the specific,

proper, content and products, based on past user-behavior --

not to potentially duplicate that content.

the best likely course is to continue working directly with google.

posting more specifics, such as the exact iframe url,
or a url link to the zip-file, here in the public forum,
may allow others to offer more specific suggestions.

 

Re: Google Web Designer HTML5 Ad iFrame Problems.

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# 9
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Ahh I see.

Perhaps it is because my site is currently showing a coming soon page over all pages?
I think this is affecting the crawling of the site.

Thank you so much for your help.

Also here are the links.

If you go to rstkd.com you will see my landing page to capture email so I can email the early access link, but if you go to rstkd.com/i you will access the real homepage and all content.

The pages that I have in the adwords ad iframes are rstkd.com/rvphl and rstkd.com/rvpvl

Each ad only shows one iframe. The horizontal ads that are much wider then tall use the rstkd.com/rvphl url, and the tall images use the rstkd.com/rvpvl page. This is because one page shows these products horizontally and one shows them vertically.

When viewing these pages they will appear to be blank, but once you view products the page will populate with your list of recently viewed products.

The reason I was using this instead of the Dynamic Re-marketing google offers is because I wanted to have a bit more control over the presentation of these products within the ad, and I was told by a google support rep that dynamic re-marketing it will not show all the recently viewed products. He explained it would show similar products vs the exact product list the user viewed.

I do understand what you are saying about "based on past user-behavior -- not to potentially duplicate that content."

My method would essentially keep showing the last viewed products duplicating it every time. This is an interesting idea of not duplicating the content. I think if I can get my htlm5 ad to work I will have to split test google remarketing vs my iframe ad.

Also here is a link to the zip file of one of my ads. https://www.dropbox.com/s/p8icyrx8356jjsc/160%20x%20600%20Recently%20Viewed.zip?dl=0

Re: Google Web Designer HTML5 Ad iFrame Problems.

Top Contributor
# 10
Top Contributor

@Celebird "hammered" the issue, It seems that you are duplicating content in  Dynamic Remarketing using iframe-  this is not allowed.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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