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Understand Google's advertising policies, including ad approval status and account suspension
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Fixing Suspended Site - Site Policy violation

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My website has been suspended due to Site Policy violation due to spam techniques.  Can someone check my site for anything that could be triggering this?

 

url: http://golfcartliftkit.net

 

I'm not intending to spam, and suspect that this was due to the Shopify template I am using creating bulky page titles and product names.  I've edited the code and cleaned everything up, but want to make sure I'm not missing anything since this is my first time attempting to use Adwords.

1 Expert replyverified_user
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Marked as Best Answer.
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Accepted by topic author Robert P
September 2015

Re: Fixing Suspended Site - Site Policy violation

Top Contributor
# 2
Top Contributor
Hi there;
These types of violations require deep digging into the code; You'll have to work with your programmer on that, and then resubmit the site;
Here are the guidelines:
https://support.google.com/adwordspolicy/answer/50424?hl=en
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Robert P
September 2015

Re: Fixing Suspended Site - Site Policy violation

Top Contributor
# 2
Top Contributor
Hi there;
These types of violations require deep digging into the code; You'll have to work with your programmer on that, and then resubmit the site;
Here are the guidelines:
https://support.google.com/adwordspolicy/answer/50424?hl=en
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Fixing Suspended Site - Site Policy violation

Not applicable
# 3
Not applicable
Hi Moshe,

Google has suspended our account without any prior notice and have sent this mail after we reached out to the customer care.

"Having thoroughly reviewed your account again, our specialists have confirmed that were unable to unsuspend your account. At this time, no amount of changes to your ads/sites/account can be recommended, as the decision to suspend your account is final. Please refrain from opening any new AdWords accounts, as we will suspend any newly created accounts upon creation"

We cooperated fully with Google as and when they have advised us for something,please check our past record.They told us that there were "Brand" keyword issues which has violated the policy and we were ready to change it as it was a normal practice which other competitors were following to bring in calls and Google never contacted us to change or take action or inform regarding policy violation.

We have been running campaigns for more than a year and we request Google to unsuspend our account as we have already taken action against SEM who was taking care of our campaigns and we were not aware of such policy violation and as in the past will always abide by policies of Google.

It is a humble request to advise what all changes are required and we will do the needful basis which kindly unsuspend our account.


Regards,
Swapnil

Re: Fixing Suspended Site - Site Policy violation

Top Contributor
# 4
Top Contributor
Seems that the decision is final, due to a serious violation. We can't help further; Sorry
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Fixing Suspended Site - Site Policy violation

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Fixing Suspended Site - Site Policy violation

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

pls help me check www.freedygist.com.ng, i dont konw what is the problem o

Re: Fixing Suspended Site - Site Policy violation

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Pls i need a review on my blog www.freedygist.com.ng pls. am not getting approve

Fixing Suspended Site - Site Policy violation

Top Contributor
# 8
Top Contributor

@Lawal g;

Reviewing a site for Policy compliance is beyond our scope here, as volunteers. 

 

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Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’