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Understand Google's advertising policies, including ad approval status and account suspension
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Error: There are illegal characters in the string

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hey,

 

I've been writing ads but every time I go to save the ad it says 'There are illegal characters in the string.' I've tried everything, not sure what the problem is.

 

Any help would be appreciated.

- James

2 Expert replyverified_user

Error: There are illegal characters in the string

Rising Star
# 2
Rising Star

@James R

Can you take a screenshot or paste everything you are putting into the ad here?  It's going to be hard to help you otherwise.

 

 

Error: There are illegal characters in the string

Top Contributor
# 3
Top Contributor

If you had copied the ad content from somewhere and pasted it, try typing it in instead.

 

Re: Error: There are illegal characters in the string

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Solved!

I fixed the ad by simplifying the URL to land on just the website home page
instead of another more specific page. For example, 'www.example.com'
instead of 'www.example.com/example/

It was fine considering it didn't really matter whether the landing page
was the home page or another page, but if not, I'm still not sure why the
error appeared.

Because I went back later, about 2 hours or so and changed it back to how I
wanted it originally and it worked fine.

Mythed

- James