AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Ads
4.9K members online now
4.9K members online now
Understand Google's advertising policies, including ad approval status and account suspension
Guide Me
star_border
Reply

Eliminating a competitor?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi

I would like to get some information. My friend's account got suspended a few days ago.
"Your account is suspended - We've identified suspicious behavior in the payment activity of this or your other AdWords accounts."

2-3 days prior the suspension, he saw that somebody was advertising his domain name.That somebody's ad. popped up for the same keywords as his ad. He was even laughing that who could be that stupid to promote someone else's business.

So my theory, his competitor had a banned account or intentionally orchestrated an account which will be banned and started advertising my friend's business. I know it sounds weird, but is this possible? Does google flag the domain name in these cases?

Now he is about to hire an adwords expert team to make the adwords promotion for him, but if the domain is flagged i don't think that would be a smart move.

Thanks for the answers

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Börtön C
May 2016

Re: Eliminating a competitor?

Top Contributor
# 7
Top Contributor

@Börtön C;

In all the thousands (!!) of suspension cases I have seen, I recall only one in which this scenario (under certain conditions) could have taken  place...

In today's AdWords, if this were the scenario, google would reinstate the account, and will take actions against the conspirator. 

 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

View solution in original post

Re: Eliminating a competitor?

Participant ✭ ✭ ✭
# 2
Participant ✭ ✭ ✭
Hey Börtön, how are things?

The other not so well intended advertiser would just have impact on your friend account in case they're using the same billing method and information (like a stolen credit card). If that's not the case, then those are two different problems.

First he need to solve the account suspension. Please ask him to fill form below:
https://support.google.com/adwords/contact/pf_suspended

Google specialist team should revert within 3-5 business working days.

Hope this helps.
_

Leandro Martinez | Basta1Click

Re: Eliminating a competitor?

Top Contributor
# 3
Top Contributor

@Börtön C

Indeed, this sounds weird, but if this were the case, as @leandrofm, mentioned Google would notice that the  domain was promoted by 2 advertisers.

Further,  if Google erred and suspended the wrong advertiser - your friend can appeal.

"My feelings" the issue was with the domain promoted, regardless the advertiser who promoted it.

To move forward, please share the website URL and we can have a look;

 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Eliminating a competitor?

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

@MosheTLV

 

Why would the issue be anything to do with the website content if the reason supplied for suspension by Google is:

 

"Your account is suspended - We've identified suspicious behavior in the payment activity of this or your other AdWords accounts."

Re: Eliminating a competitor?

[ Edited ]
Top Contributor
# 5
Top Contributor

@James P

My answer was general. The most common reason for suspension is  a landing page violation.

Usually, when you get "suspension due to suspicious  behavior" there is also an issue with the site itself.

 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Eliminating a competitor?

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Hey Leandrofm!

Thank you for your answer also MosheTLV. I have read a lot about these violations and suspensios lately.
What if somebody creates a few accounts and starts to advertise his competitor's site ( just like the guy in my theory ).
He does everything which goes against google's policies, ( inappropriate ads, bridge sites, using more coupon codes for that site).
Those accounts will be suspended. I read in some topics that sometimes in serious violations the domain gets banned alongside with the accounts.
So when my friend is trying to make an ad for his own site, google is gonna assume that he is the same guy who has made those serious violations because of the common domain, just he is trying to use someone else's billing infos and IDs.

Okey i know it is far fetched, but if this is a real thing, than my friend must contact the guy and deal with him. Caused a lot of damage...

Thank you for your help, he will fill that form, maybe he just did something wrong in his account.
Maybe google does not ban domains in these cases, just when there are content problems with the sites.
Maybe i am paranoid, but in this world you never know...

( Sorry for my poor english. )
Marked as Best Answer.
Solution
Accepted by topic author Börtön C
May 2016

Re: Eliminating a competitor?

Top Contributor
# 7
Top Contributor

@Börtön C;

In all the thousands (!!) of suspension cases I have seen, I recall only one in which this scenario (under certain conditions) could have taken  place...

In today's AdWords, if this were the scenario, google would reinstate the account, and will take actions against the conspirator. 

 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’