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Dynamic remarketing display ad campaign error

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello there!

I've created a dynamic display retail remarketing campaign, with a Google Merchant Center feed. When I upload my banner, I get the following error: HTML5 bundle is not compatible with this template. What does this mean? 

 

Is it possible that my banner ad size (970x250) is not accepted for a dynamic ad? If so, which sizes are allowed?

Dynamic remarketing display ad campaign error

Follower ✭ ✭ ✭
# 2
Follower ✭ ✭ ✭

Hey Lotte,

 

Got your query.

 

That shouldn't be a issue.

 

Here is the Fix error messages in uploaded HTML5 ads. Hope it will help you.

 

Best,

Sudeep

Dynamic remarketing display ad campaign error

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hello Sudeep, 

 

Thanks for your effort, unfortunately my error 'HTML5 bundle is not compatible with this template' is not listed in this page.

Kind regards, 
Lotte