AdWords
4.2K members online now
4.2K members online now
Understand Google's advertising policies, including ad approval status and account suspension
Guide Me
star_border
Reply

Do you need to be logged in to report ads?

Follower ✭ ✭ ☆
# 1
Follower ✭ ✭ ☆

Hi!

 

Some clients of mine have reported to me that they have lately not been able to report ads through the feedback form. I however have no problem doing it, but I am logged in with my gmail. The ones with the problem do not have a google account, so I asked them to log in with a google account to report, and then it worked fine.

 

Has there been a change in the reporting form? If so where is this information?

 

Even though I think the reporting possibilty should be open to everyone I would welcome this change as I hope it could finally make reporting have an effect.

 

Cheers

1 Expert replyverified_user

Do you need to be logged in to report ads?

Top Contributor
# 2
Top Contributor

Are you talking about this troubleshooter here: https://support.google.com/adwords/troubleshooter/4578507

 

If yes then I don't think there's some issue filling up the form without logging in. I tried and it worked.

 

Let me know if you meant something else here!

 

Pankaj

 

Re: Do you need to be logged in to report ads?

Follower ✭ ✭ ☆
# 3
Follower ✭ ✭ ☆

@pankaj1782

 

Hi!

 

Thank you for your reply.

 

Yes it is the troubleshoter you mention.

 

I tried without being logged in to my Google account, and what happens is that the report is not sent through, it just loads forever. When I log in however, it goes through straight away.

 

Any idea why this could be?

 

kind regards

 

Stan