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Understand Google's advertising policies, including ad approval status and account suspension
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Disapproved for: Online pharmacy certification required Limited by: Restricted drug terms (SOMA)

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

hello, i cant get approved ads for: BACH Remedies = NOT a prescription drug or drug of any sorts requiring certification in my country: Slovakia.

My competition is running ads no problem.

Im not using any medicinal terms or whatever.

url: https://eshop.naturnet.sk/bachove-esencie-kvety-kvapky-bachovky-rescue-remedy

The Ad is like: "Bach remedies: shop here" ....

 

im not a pharmacy, i dont sell drugs, i dont need certification.

 

Google support is just lazy to help me.

thanks.

Disapproved for: Online pharmacy certification required Limited by: Restricted drug terms (SOMA)

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Hello Ivan.  I sell the same Bach Remedies.  Mine keep getting kicked out of the shopping feeds worldwide.  I have had 100s herbal products removed from the Google feeds for bogus reasons too.  It's frustrating.  About all you can do is find an alternative to Google shopping that works.  Google policy is a joke.  It's dictated to them by the big pharma companies.

Disapproved for: Online pharmacy certification required Limited by: Restricted drug terms (SOMA)

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

i have applied for over-the-counter selling exception, but dont think it will get approved.

funny the ads had been running just fine in the past (last year), just now when i added extension (open hours / phone etc.) they got disapproved