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Disabled google account because Adwords

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello Adwords Community,

 

i am writting to you because my access to gmail and eventually to adwords was disabled (blaz.pecuh@gmail.com). At first i thought that the problem was lying in my Gmail, but on the gmail forum i was told that i have problem with my adwords account.

 

I realy do not know why my account was disabled. It must be a mistake.

Can you please check what si my account status, so we can find and error and solve the problem as soon as possible.

I am not trying to repair it for almost three months.

 

Thank you for your answer.

 

Yours sincerely;

Blaž Pečuh

 

1 Expert replyverified_user

Re: Disabled google account because Adwords

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆

You should shoot a support message to Google Adwords Team. They might help you. It would be safe if you do not display the email address on this open forum. Thanks.

Re: Disabled google account because Adwords

Top Contributor
# 3
Top Contributor

Hi Bn-Pec,

 

Two questions:

 

1.  Can you log into your gmail account now?

 

2.  If you can, then you should also be able to log into adwords, if you can log into adwords, what do you see?

 

-Tom

Tommy Sands, AdWords Top Contributor | Community Profile | Twitter | Philly Marketing Labs
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer.’

Re: Disabled google account because Adwords

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hi Tom,

 

I can t log into my gmail account. I get a message that mi google account was dissabled.

 

Blaž

Re: Disabled google account because Adwords

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

And eventually i can not log in to any of other Google products (adwords, youtube...), because of problem that occured in Adwords.

 

Earlier i did also send a support message but it was not replied. Do you know why do  I not get a reply?

Then i tried to send an e-mail... the web site directed me to the button "Contact Adwords" in which there should be a button with a link with an e-mail. But the button is not there. I am realy confused and do not know where to sort this out.

 

thank you for answer

 

Blaž Pečuh

 

 

Re: Disabled google account because Adwords

Community Manager
# 6
Community Manager

Hi there,

I've escalated this issue to a support specialist. You should hear an update soon.

Thanks for your patience,
Mini

Re: Disabled google account because Adwords

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

I am sorry, but i did not get any reply about my accont. I has been three days since you have escalated my problem and no answer from anybody. I am starting to feel that this is a joke for Google...I realy need my accont for my company.

Can you please send again to support.

 

I can eventually send my contact information, so we can contact. Let me know.

 

Thank you for understanding.

 

Blaž Pečuh

Re: Disabled google account because Adwords

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Please answer me soon.

Blaž Pečuh