AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Ads
1.4K members online now
1.4K members online now
Understand Google's advertising policies, including ad approval status and account suspension
Guide Me
star_border
Reply

Destination URL not working

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

I continue receiving the message "Destination URL not working", even if the link works.

It is a Wordpress blog, so it is not about settings on the website...

Any suggestions?

Thank you!

2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author A Minie M
November 2015

Re: Destination URL not working

Top Contributor
# 6
Top Contributor

Hello,

 

Actually you should be using the final URL which is opened up after all the redirects. So, when I tried your WordPress link, it goes to the other domain i.e. stellainaustralia.com. So you should use this URL as the Final URL. Also make the changes to your Display URL accordingly. 

 

My 2 cents!

Pankaj

View solution in original post

Re: Destination URL not working

Top Contributor
# 2
Top Contributor

Hi @A Minie M,

 

Have you tried opening your website from any other location? May be using a VPN? According to Google's policy, your ads' destination URL should be accessible from all locations even if your target is set to a particular country, city or town only.

 

If you are sure your URL is accessible from everywhere, the best would be to contact AdWords Support.

 

Thanks
Ratan Jha

 

 

 

 


About Me: Community Profile | Ratan Jha INC.
If this or any other post solved your question, do not hesitate to accept it as the solution.

Re: Destination URL not working

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you Ratan Jha!
Actually, the website is .com, accessible from everywhere (I also have the statistics from Wordpress that show click from all sorts of Countries...)

Thank you for your suggestion!

Re: Destination URL not working

Explorer ✭ ✭ ☆
# 4
Explorer ✭ ✭ ☆
Are you able to share a URL?
Not using redirects through to the URL?

Re: Destination URL not working

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Hi David!
Well, being a Wordpress blog it did have the original URL (diariodistellainaustralia.wordpress.com), but I bought stellainaustralia.com and made it the main address...
Do you think that it's the reason why the URL is not working?
Thank you!!

PS: sorry, the website is in Italian!
Marked as Best Answer.
Solution
Accepted by topic author A Minie M
November 2015

Re: Destination URL not working

Top Contributor
# 6
Top Contributor

Hello,

 

Actually you should be using the final URL which is opened up after all the redirects. So, when I tried your WordPress link, it goes to the other domain i.e. stellainaustralia.com. So you should use this URL as the Final URL. Also make the changes to your Display URL accordingly. 

 

My 2 cents!

Pankaj

Re: Destination URL not working

Top Contributor
# 7
Top Contributor

There you go! You have a redirect issue and that's the reason for disapproval. Follow what @pankaj1782 said and you should be good to go. 

 

Thanks
Ratan Jha

 


About Me: Community Profile | Ratan Jha INC.
If this or any other post solved your question, do not hesitate to accept it as the solution.

Re: Destination URL not working

[ Edited ]
Explorer ✭ ✭ ☆
# 8
Explorer ✭ ✭ ☆

Hi
I need to clarify, use the final resolving URL - so the URL the page is hosted on in your case that is: stellainaustralia.com
So if you have used that then that is not the issue [you do not have to use the something.wordpress.com that is not your URL]

That error can actually mean a lot more things: have you read this?
Quoted from Google Help
"
Destination URL not working

Check the URL that you entered. Visit your account's Ads tab and click the pencil icon Pencil Icon next to your ad to see the final URL or destination URL that you entered.
Check that there are no typos in the landing page URL that you entered.
Your ad's landing page URL can't lead to an email address or a file instead of a webpage. Such files include image, audio, video, or document files that require an additional application to open or run such as PDF, Word, or PowerPoint files.
Check your landing page. If you had entered the URL correctly, then it's possible that your webpage is not working correctly. Here are some things to check:
Site should load properly: Your ad can't lead to a website that's under construction or that links to an error page that displays a status code beginning with a 4 or a 5 (such as a 405 error). If your landing page is not working, pause your ad until your site is fully functioning. Or, replace your landing page URL with a different page on your site that works, then save your ad so we can review it again.
Even if your landing page loads successfully for you, it might not be loading properly in other circumstances like in other web browsers or by the AdWords system. Your landing page must work properly for all locations, regardless of where you're targeting your ad. Check your landing page on various browsers and devices to make sure that it always links to a working website.
Site should load quickly: Your landing page should load quickly on most popular browsers and devices. We recommend avoiding content or features on your site that delay a page's load time and that may make a user think that your site isn't working.
Site should be crawlable: If your site blocks AdsBot-Google in your robots.txt file, make the required edits to your configuration.
Keyword URLs: If you're using keyword URLs, your ad could be disapproved because you have keyword-level landing page URLs that no longer work. Edit your keyword URL so that it leads to a functioning landing page.
Check your tracking URLs: If you're using dynamic tracking URLs, they must lead to a valid URL and meet all of the requirements listed here for landing page URLs. Please check that your URL template is configured correctly and does not cause a "404 page not found" loading error.
Fix your landing page. Once you've confirmed that your site works properly and meets the requirements above, here's how submit your ad to us for review:
Take me to my account
On your Ads tab, look at the "Status" column. Hover over the white speech bubble Ad disapproval bubble next to "Disapproved."
Click "Resubmit my campaign for review." Remember that this link will appear only if your ad was disapproved for certain violations.
Follow the on-screen instructions to resubmit the eligible disapproved ads in your campaign.
Once you edit and save your ad, it gets sent to us for review. Most ads are reviewed within 1 business day, though some can take longer if they need a more complex review. If we find that you've removed the unacceptable content from your ad and landing page, we can approve your ad to start running.
If you can't change your site, consider using a different landing page for your ad that doesn't use pop-ups. Edit your ad's landing page URL to point to another page of your website that doesn't violate our policies, then save your ad so we can review it again.

If you aren't able to fix these violations or choose not to, please remove your ad to help prevent your account from becoming suspended in the future for having too many disapproved ads.
"
Or see the original here: https://support.google.com/adwordspolicy/answer/6021546?hl=en
- bottom of the page.


If you liked my answer best please 'mark as best answer' if I was helpful but not the best please 'star' - if I have not answered your question fully then please let me know by reply.

You can find me here: <edited by a Community Manager as noted below>

 
Note: this post has been edited by a Community Manager, per our Community Guidelines, in order to remove a self-promotional signature. Thank you for your understanding.

Re: Destination URL not working

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
Thank you all guys!
Yes, I did use the right URL in the fist place and read all the Google Help suggestions...
Apparently, what helped me the last time was adding / to the URL stellainaustralia.com
That's all! :-)

Thank you for your suggestions, I really appreciate it!

Re: Destination URL not working

Explorer ✭ ✭ ☆
# 10
Explorer ✭ ✭ ☆
oh man after all that we just needed the '/' that's hilarious Smiley Happy