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Understand Google's advertising policies, including ad approval status and account suspension
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Depleting call Volumes

K D
Visitor ✭ ✭ ✭
# 1
K D
Visitor ✭ ✭ ✭

Hey,

 

I have been researching the Tech support for last two months the number of calls which were coming before have depleted and I am wondering what might be the reason. I know the cleaning been done by google but how is it affecting the users to call.

 

Can someone throw some light on this issue ASAP.

1 Expert replyverified_user

Re: Depleting call Volumes

Google Employee
# 2
Google Employee
Hi K D,

Have you noticed a drop in the amount of impressions and clicks you are receiving on your ads? If you had a call extension that is no longer running, it is possible that this has affected your call volumes.

If your AdWords ads are no longer running then it sounds like you might want to do some testing on your phone line.

Let us know if you have any further questions about this.
Hannah