AdWords
5.6K members online now
5.6K members online now
Understand Google's advertising policies, including ad approval status and account suspension
Guide Me
star_border
Reply

Corrected wrong credit card info but account still suspsended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I'm new to AdWords and had just put my credit card information then a few days later, the account was suspended for 'suspicious behaviour'... I realized I had put in the wrong credit card info and so they couldn't authenticate it or get paid. Since then I've corrected the mistake but the account is still suspended...

 

Is there anyway I can let Google know I fixed the issue?

 

Best regards,

Justin

1 Expert replyverified_user

Re: Corrected wrong credit card info but account still suspsended

Top Contributor
# 2
Top Contributor
Hi Justin,
Try contacting AdWords support using the contact us link at the top of the page. All the support contact details are there. Unfortunately, there's not a lot we can do about billing issues like this on the forum as we don't have access to your account and we approve anything from here.

Best of luck!