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Understand Google's advertising policies, including ad approval status and account suspension
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Can't figure out how to fix a disapproved ad: Capitalization

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there,

 

I have two disapproved ads at the moment and I don't quite understand what my error has been in terms of capitalization. Any help would be greatly appreciated!

 

Campaign Management – Google AdWords.jpg

3 Expert replyverified_user

Can't figure out how to fix a disapproved ad: Capitalization

Rising Star
# 2
Rising Star

Hi,

 

I also don't see any problems with the capitalization in that ad.

 

Does the message explaining the disapproval say that the ads are disapproved for capitalization? Can you post a screenshot of the message explaining the disapproval?

 

Thanks,

 

John

Can't figure out how to fix a disapproved ad: Capitalization

Top Contributor
# 3
Top Contributor

Make a small change and resubmit the ad

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Can't figure out how to fix a disapproved ad: Capitalization

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hi John,

 

Thanks so much. Here it is Smiley Happy

 

Untitled.png

 

Can't figure out how to fix a disapproved ad: Capitalization

Rising Star
# 5
Rising Star

Hmm, that's odd. I still don't see any issues with the capitalization, so I recommend taking Moshe's advice, making a small change to the ad, and saving it. That resubmits the ad for approval. If it's disapproved again, you can reach out to Google here: https://support.google.com/adwords/contact/approval_request

 

Best,

 

John

Marked as Best Answer.
Solution
Accepted by topic author Shelley F
April

Can't figure out how to fix a disapproved ad: Capitalization

Top Contributor
# 6
Top Contributor

As Moshe says, make small tweaks and resubmit ad. If still they get disapproved, call customer support and get the issue solved.

 

Thanks

Neha

Neha Gupta, AdWordsTop Contributor Follow Me: My Blog | Twitter | Google+ | LinkedIn
Did you find any helpful responses or answers to your query ? If yes, please mark it as the ‘Best Answer’

Can't figure out how to fix a disapproved ad: Capitalization

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Great! Thanks so much everyone Smiley Happy

Re: Can't figure out how to fix a disapproved ad: Capitalization

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Campaign Management – Google AdWords.jpgSo an update on this 3 weeks later. I STILL cannot get these ads approved. I'm tearing my hair out. Even after a call with a member of the Google team. What on earth can I do now? My client is looking at me like an idiot because I can't get this right.

Re: Can't figure out how to fix a disapproved ad: Capitalization

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Same problem. Google just doesn't give a [censored]. Arrogant.

Can't figure out how to fix a disapproved ad: Capitalization

Explorer ✭ ✭ ☆
# 10
Explorer ✭ ✭ ☆

Shelly in your latest screen shot the status is ended, not disapproved. That means you ended the campaign and have to restart it. Here is a guide on that.