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Understand Google's advertising policies, including ad approval status and account suspension
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Can someone here escalate our site for review?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Long story short, we were flagged for software policy violation under the new policy that came into effect oct 31. We made changes weeks ago but the site has stil not been reviewed. We are having communication issues with the rep we are in contact with in India who continues to quote back to us the original violation reason rather then escalate the site for review. Can anyone here send it for review. I see lots of replies "I escalated your case for review with a specialist". Preferably someone US based. 

2 Expert replyverified_user

Re: Can someone here escalate our site for review?

Top Contributor
# 2
Top Contributor

Hello again James ;

This community is not an "appeal process" over Google's Policy decisions.

We can refer a case to Google only on the ground of having a new information that was not known at the time of suspension; AND as long as the site has no other violations;

 

I explained in details (on the other discussion you opened ), that your site, apparently, in its current content / structure violates the information harvesting and bridge page sections of the Policy

 

https://www.en.adwords-community.com/t5/Ad-Approvals-and-Advertising/Account-suspended-for-violating...

\

 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: Can someone here escalate our site for review?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

The new information is that the software was updated. The other stuff is your opinion and the guy in India said the site is fine, the issue is the software. We just can't get him to send it for review. 

Re: Can someone here escalate our site for review?

Top Contributor
# 4
Top Contributor

Hi James,

 

You can resubmit your site here: http://support.google.com/adwords/bin/request.py?&contact_type=site_policy

 

-Tom

Tommy Sands, AdWords Top Contributor | Community Profile | Twitter | Philly Marketing Labs
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Re: Can someone here escalate our site for review?

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Thx Tom!