Can anyone explain why our Adowrds account to be suspended
For the past few months we have had the following message on our adwords accounts:
Your account is suspended - There seems to be unauthorised access attempts or activity in your account. To protect your security, we have temporarily suspended this AdWords account.
I don't seem to be able to discover exactly what the unauthorised access was. We have not run any ads for about 2 years but prior to this time had a significant adwords budget. We would like to start using adwords again but obviously can't do so until this issue is addressed.
I would greatly appreciate it if someone could explain the exact nature of the problem and how we can fix it or when our temporary suspension will end.
Re: Can anyone explain why our Adowrds account to be suspended[ Edited ]
October 2014 - last edited October 2014
Welcome to AdWords Community!
I've experienced this issue about a year ago, on one of our client's accounts. This message means the account has unauthorized activity, something similar to a password leak. I'd suggest contacting Google to get this resolved, as it requires a specialist review. Support info here.