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Understand Google's advertising policies, including ad approval status and account suspension
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Amusing AdWords - Approved (limited) Policies: Unknown policy

Collaborator ✭ ✭ ✭
# 1
Collaborator ✭ ✭ ✭

Hello,

 

I have a callout about a discount at a make up brand , for a make up store AdWords account.

It has been restricted with a weird message "Approved (limited) Policies: Unknown policy"

Does anyone know how to turn this to "approved" without "limited" and what does "unknown policy" represent ?

How come AdWords does not know what policy this text breaches yet they enforce a limit on the callout ?

Very funny

 

unknown-policy.png

1 Expert replyverified_user
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Marked as Best Answer.
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Accepted by topic author Adrian B
September 2015

Re: Amusing AdWords - Approved (limited) Policies: Unknown policy

Top Contributor
# 2
Top Contributor
This seems to be a bug. .. The Reps at CS should be able to override it and approve the call-outs, upon looking into the campaign.
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Adrian B
September 2015

Re: Amusing AdWords - Approved (limited) Policies: Unknown policy

Top Contributor
# 2
Top Contributor
This seems to be a bug. .. The Reps at CS should be able to override it and approve the call-outs, upon looking into the campaign.
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Amusing AdWords - Approved (limited) Policies: Unknown policy

Collaborator ✭ ✭ ✭
# 3
Collaborator ✭ ✭ ✭

Ok, thank you

Amusing AdWords - Approved (limited) Policies: Unknown policy

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hi, my ads appeared approved but limited as well and i dont have local CS, who can i talk to?