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Understand Google's advertising policies, including ad approval status and account suspension
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Allowing Scam Sites To Advertise On AdWords

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

To say Google are strict on advertising guideline they are really dropping the ball with this one.

 

A simple Google Search for "unsecuredloancallme" brings up an AdWords result, currently, for http://ukfastfinance.com, amongst others like http://unsecuredloancallme.com, http://instantukloans.com or http://ukunsecuredfinance.com.

 

These are all scam sites that are registered, hosted and ran in India.  They contact the UK public claiming to be from legitimate finance companies. The websites commonly use other companies registration number and FCA numbers to look like they are authorised when in fact they have just copied them from another website.

 

This has been going on for a long time, normally when one of these websites appeared I would contact the hosting company, which they used to use GoDaddy but after I had about 10-15 of the website taken offline by the host they have moved to using an India based host who doesn't reply to any abuse contact emails. 

 

When it comes to Google AdWords, the scammers had attempted to setup an AdWords account but the AdWords account manager has spotted the company registration number and FCA numbers on there website and matched them with ours and got in touch thinking that we had set this new account up.  When we told him about the website and the scam they were running etc and he just removed there account as could clearly see it was a scam/fraudulent account.

 

They some how managed to create an account and have been advertising on Google AdWords since April, I have follow the normal procedure of reporting the adverts using google feedback form, I've contact our AdWords account manager who passed the details to the same team that deal with the advertising feedback and I've even gone to twitter to directly message the AdWords team, who said the same thing about submitting the details directly to the advertising team who would have a look at everything and take action if required. Which they haven't.

 

I linked them to the FCA website where they had listed a clone warning about unsecuredloancallme.com which you can find here: https://www.fca.org.uk/news/warnings/unsecured-loan-call-me-clone

 

They seem to be rotating the adwords adverts between the domains I listed above, with the ukfastfinance.com being a new one that appeared within the last couple of days.

 

I'm now at a loose end as no matter who I speak to nothing seems to being done and while these scammers are conning people out of hundreads of pounds, Google seems to be benefitting from this in ad revenue while we are dealing with enquiries from poor victims of this.

 

Allowing Scam Sites To Advertise On AdWords

Follower ✭ ✭ ☆
# 2
Follower ✭ ✭ ☆

Hi @Chris L

 

This is interesting. There was a rumour and a discussion on a different forum a while ago that Google has people inside the system working together with these scammers, that the scammers pay representatives in India a small cut to not take down sites that are reported, even though they are clearly abusing the system.

 

If a site is hosted and running from India, the site is run by Indians and the team at Google dealing with this is based in India. This might be the issue here.

 

Google really should be more transparent about how the feedback process is. But as you say, Google is benefiting from this, they benefit from everyone advertising on the platform because there is no competition. People will use Google for every search.

 

Sorry to say, legitimate advertiser will always lose money to scammers. If google put more of the money that they earn from advertisement (67.39 billion US dollars in 2015) into an effective feedback system, there might be a change.

 

I guess they have their reasons...

 

Allowing Scam Sites To Advertise On AdWords

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

UPDATE: Another domain has appeared in an Ad now: http://ukfastfinance.com/

 

Allowing Scam Sites To Advertise On AdWords

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Right that's interesting, so when I report an Ad the chances are it's an India based team that deals with taking them down but obviously just ignore it and leave it running.

 

What annoys me is there is no way to offically contact someone at google about this, you speak to the adwords team and they say the same thing about providing feedback online because they dont have control over that. Although one time an adwords team member contact us regarding an account that has been created (by the scammers in India) because they saw the company reg/FCA number on the site they wanted to advertise. When they spoke to us and we confirmed it wasn't our site and it was a scam they removed the adwords account.

 

So based on that, why now when i speak to someone on the adwords team, show them the ad and the website and they can't do anything, surely they could remove the adwords account as its clear a scam account.

Re: Allowing Scam Sites To Advertise On AdWords

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I lost $1500 to scam website for Coin investing.     

The scam site is still running in google ad words.    bluzelle-coin.com    

 

and the original ICO  ( Bluzelle.ico ) cant do anything about it.

probably hundresds of people getting scammed still. 

 

I can not find a way to communicate to Google about this. 

It is Google avoids posting  a way for consumers to report directly to them. 

 

I report to Icann they laughed and closed the case. 


Chris L wrote:

To say Google are strict on advertising guideline they are really dropping the ball with this one.

 

A simple Google Search for "unsecuredloancallme" brings up an AdWords result, currently, for http://ukfastfinance.com, amongst others like http://unsecuredloancallme.com, http://instantukloans.com or http://ukunsecuredfinance.com.

 

These are all scam sites that are registered, hosted and ran in India.  They contact the UK public claiming to be from legitimate finance companies. The websites commonly use other companies registration number and FCA numbers to look like they are authorised when in fact they have just copied them from another website.

 

This has been going on for a long time, normally when one of these websites appeared I would contact the hosting company, which they used to use GoDaddy but after I had about 10-15 of the website taken offline by the host they have moved to using an India based host who doesn't reply to any abuse contact emails. 

 

When it comes to Google AdWords, the scammers had attempted to setup an AdWords account but the AdWords account manager has spotted the company registration number and FCA numbers on there website and matched them with ours and got in touch thinking that we had set this new account up.  When we told him about the website and the scam they were running etc and he just removed there account as could clearly see it was a scam/fraudulent account.

 

They some how managed to create an account and have been advertising on Google AdWords since April, I have follow the normal procedure of reporting the adverts using google feedback form, I've contact our AdWords account manager who passed the details to the same team that deal with the advertising feedback and I've even gone to twitter to directly message the AdWords team, who said the same thing about submitting the details directly to the advertising team who would have a look at everything and take action if required. Which they haven't.

 

I linked them to the FCA website where they had listed a clone warning about unsecuredloancallme.com which you can find here: https://www.fca.org.uk/news/warnings/unsecured-loan-call-me-clone

 

They seem to be rotating the adwords adverts between the domains I listed above, with the ukfastfinance.com being a new one that appeared within the last couple of days.

 

I'm now at a loose end as no matter who I speak to nothing seems to being done and while these scammers are conning people out of hundreads of pounds, Google seems to be benefitting from this in ad revenue while we are dealing with enquiries from poor victims of this.