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Understand Google's advertising policies, including ad approval status and account suspension
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Adwords Disappoved Ad - Site violate Policy

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Whenever we are trying to create a ad for Website

 

Its either says disapproved - Site violate policy (no specification at all)

 

Or Suspended.

 

Dont know what to do.

 

Please help.

Thanks

1 Expert replyverified_user

Adwords Disappoved Ad - Site violate Policy

Top Contributor
# 2
Top Contributor

Hi there;
What was the reason for suspension mentioned in the email received from Google? (Look for this email - it is the key for understanding the issue)

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Adwords Disappoved Ad - Site violate Policy

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi,

 

Thanks for replying.

 

Based on the phone call with customer care we got this email after that on 6th April (we are trying to get this done from 1st April) --

Hi,
 
Thank you for contacting Google AdWords.
 
I apologies for the inconvenience caused to you regarding the website suspension.
 
Kindly use this as an example of some bad link and kindly scan your website and plugins on website for malware.
 
I hope this help
 
Regards,
Rohit

```````````````````````

 
Also, now our ad is not getting unsuspended, its always in disapproved state.
 

Adwords Disappoved Ad - Site violate Policy

Top Contributor
# 4
Top Contributor

Carefully follow all instruction on this page, regardless of you on the findings

If Google said there there was a plugin  /link/ script / or any other code considered malicious, it must be found and removed.

I suggest to seek help from the side programmer / developer.

https://support.google.com/adwordspolicy/answer/1308246?hl=en

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Adwords Disappoved Ad - Site violate Policy

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi,

 

Thanks Again.

 

I am a programmer my self, my clients account was suspended along ago. one of the main reason should be --
~~~~~~~~~~~~~~~~~~~~~

Past Activity

2016-JUN-19 to 2016-JUL-6 Blacklisted by Google
~~~~~~~~~~~~~~~~~~~~~

During this time, we have removed all the infected files and since then client never used adwords account, Since starting of April (last month we have setup fresh website on this domain) client wanted to activate his account but no luck.
 
I have gone through the all the aspect of the link. As per my understanding google got this suspicious link via old crawled site (wordpress) and hence not allowing us to resume the service.
 
To update you, when I re-submitted ad for review I got this mail--
-----------------
Hello AdWords Advertiser,

We wanted to alert you that one or more of your ads or keywords have been disapproved. Unfortunately, we won't be able to show your ads on Google, our search partners, or on Display Network placements until you edit your ads or keywords to make them compliant with our policies.

If this is an error, we want to get your ads back up and running as quickly as possible, and your Google team is here to help. Below you'll find the reason why your ads or keywords have been disapproved. At the end of this email, you'll find a Problem Report that includes details about which ads or keywords have been disapproved and what you can do to fix them (if possible).

====================
Disapproval Reason
====================
Site violates policy: We've determined that your site doesn't comply with our site policies. Because of this, any ads promoting this site have been disapproved.

For more information about suspended sites, please see:
https://support.google.com/adwordspolicy/answer/6368661#675
--------------------

Repeated violations of our Advertising Policies may result in a suspension of your AdWords account, so it's important to address any issues as soon as possible by reviewing our policies. You can review our Advertising Policies at: http://support.google.com/adwordspolicy?utm_source=google&utm_medium=cm&utm_campaign=awpv.

This message was sent from a notification-only email address that doesn’t accept incoming email. If you have questions about our policies, please contact us through the AdWords Help Center at http://support.google.com/adwords/bin/request.py?contact_type=approvals&utm_source=google&utm_medium....

Sincerely,
The Google AdWords Team

Adwords Disappoved Ad - Site violate Policy

Top Contributor
# 6
Top Contributor

Well... This means that there was another reason for the suspension in addition to the maleware.

Reading the email, it mentioned "black listed". If this were the case this indicates a violation of the webmaster tools guidelines, and the suspension would be permanent.

In this community we are unable to check the specifics of  a suspension due to a violation webmaster guidelines.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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