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Understand Google's advertising policies, including ad approval status and account suspension
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Adwords Ads accounts getting suspended!

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I created 3 Adwords Accounts recently for some of my clients with 3 different emails. The credit card used for each account is of the client and not a one card for 3 accounts. The money get processed and all but when its time for the Ads to be live and active after 3-4 days review period, it says account suspended because of Billing information or a related accounts not been able to verify. There is no related accounts as all are individual accounts and if they have problem with billing information how comes they are being able to process the money but can't have the Ads running on time. Is it an easy way fro Google to make money by suspending new accounts with a lame excuse? If this is so then really "SHAME ON GOOGLE" for cheating poor people with their hard earned money. My faith and trust in Google is in doubt. Is Google taking advantage of the Faith & Trust of people? I might be wrong but am really upset so any help on this will be highly appreciated.

 

 

 

1 Expert replyverified_user

Re: Adwords Ads accounts getting suspended!

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

I had something similar happen to a new client account they had setup themselves. After calling Google several times to sort out and getting nowhere they added me to account. All I did was edit one of the ads and it was all fine again?

 

But yes account suspended was message?

 

I think glitch in complex software maybe... not cheating poor people...

 

Re: Adwords Ads accounts getting suspended!

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Michael, Thank you for your feedback. I will try this and see how it works. Ya I know not cheating poor people but what to do when your clients are after you with a shotgun. I lost my patience.

Re: Adwords Ads accounts getting suspended!

Top Contributor
# 4
Top Contributor

Hello there;
Please fill in this form; (One form for each account)
A specialist will review the case;

https://support.google.com/adwords/contact/pf_suspended

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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