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Understand Google's advertising policies, including ad approval status and account suspension
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Adwords Account Suspended

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# 1
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I have had my Adwords account suspended simply out of jealously of my organic rankings by the manufacturer. The have filed a complaint I am selling counterfeit goods which is a blatant lie in order to get more customers back to them. I have phoned Google about it and they are saying it needs to be revoked by the brand owner which is highly unlikely. What are my options now?

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Re: Adwords Account Suspended

Top Contributor
# 2
Top Contributor
Hi BondiMedical3,

What is the reason specified in your account suspension email?

Re: Adwords Account Suspended

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# 3
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Policy issue: Counterfeit goods

Re: Adwords Account Suspended

Top Contributor
# 4
Top Contributor
Hi,

https://support.google.com/adwordspolicy/answer/176017?hl=en

Please review the policy.

Can you share your landing page and the product of the manufacturer in question?

Re: Adwords Account Suspended

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# 5
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Sorry but I can't mention any names as I have been advised of this by my lawyer.

Re: Adwords Account Suspended

Top Contributor
# 6
Top Contributor
In that case I don't think any one in the community can help you.

Please contact your local Adwords support for assistance.

Re: Adwords Account Suspended

[ Edited ]
Follower ✭ ☆ ☆
# 7
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What I would like to know is how I can get this suspension lifted. Can I pause or delete the campaigns?

Re: Adwords Account Suspended

Top Contributor
# 8
Top Contributor
Pausing or deleting the campaigns is not going to make any difference as the account is suspended. Ads will not run till the suspension is lifted.

Contact your local Adwords support for proper guidance.