AdWords
3.7K members online now
3.7K members online now
Understand Google's advertising policies, including ad approval status and account suspension
Guide Me
star_border
Reply

Adwords Account Suspended

MCF
Visitor ✭ ✭ ✭
# 1
MCF
Visitor ✭ ✭ ✭

"Your Google AdWords account has been suspended because your billing information in this or a related account could not be verified."

 

I am unable to speak to live representative, I automatically get a repeating error message.

 

Possibilities could be:

 

1. My client had another company working on their adwords, they sent over export of campaign and I imported. Does the old company need to delete or transfer account?

 

2. We used credit card with PO BOX

1 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by topic author MCF
September 2015

Re: Adwords Account Suspended

Top Contributor
# 2
Top Contributor

Hello there;
Please fill in this form;
A specialist will review the case;

https://support.google.com/adwords/contact/pf_suspended

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Adwords Account Suspended

MCF
Visitor ✭ ✭ ✭
# 3
MCF
Visitor ✭ ✭ ✭

Done. Thanks

Re: Adwords Account Suspended

MCF
Visitor ✭ ✭ ✭
# 4
MCF
Visitor ✭ ✭ ✭

Do you know how long it usually takes to hear back from Google?

 

Also if there a number I could call to speak to someone directly? When I do call I automatically get the suspension message and unable to speak to a live representative.

 

Thanks