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Understand Google's advertising policies, including ad approval status and account suspension
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Adwords Account Suspended...Can't figure out why!

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

My Adwords account was suspended due to voilation of T&C. I am constantly receiving system generated emails whenever I resubmit my site to get my account unsuspended. Below is the email im receiving:

 

Dear Advertiser, Thank you for your email.

*** Please do not respond to this system-generated email. ***

While reviewing your account, we found violations of our AdWords policies in this or a related account. As a result, your account has unfortunately been suspended, and your ads will no longer run on Google.

For information on the terms associated with AdWords account use, please review our Terms and Conditions at:
https://adwords.google.co.uk/select/tsandcsfinder

If you believe that you meet all of our Terms and Conditions and want to make an appeal, fill in the following form: https://support.google.com/adwords/contact/pf_suspended

Please be aware that we can't process your request unless our Terms and Conditions are met.

We appreciate your cooperation.

Yours Sincerely,
The Google AdWords Team

 

When I login to my Adwords account I can see a message saying that there is something wrong with the billing varification of this or any accounts associated with it.

 

I have never used Adwords before and my billing profile is not linked to any other account.

 

I simply cannot figure out what the problem really is. I spoke to customer support and they said they have escalated the matter but its been several days now with the same system generated emails. Any help would be much appreciated.

 

AdWords Customer ID: 752-380-6055

 

 

 

1 Expert replyverified_user

Re: Adwords Account Suspended...Can't figure out why!

Top Contributor
# 2
Top Contributor
Please share your website URL
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Adwords Account Suspended...Can't figure out why!

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi,
My website URL is http://fixitpens.co.uk/.
Thanks .

Re: Adwords Account Suspended...Can't figure out why!

[ Edited ]
Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Please share your account information.

Re: Adwords Account Suspended...Can't figure out why!

Top Contributor
# 5
Top Contributor
Is this an affiliate?
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Adwords Account Suspended...Can't figure out why!

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
No its not an affiliate.
Marked as Best Answer.
Solution
Accepted by topic author PAUL W
September 2015

Re: Adwords Account Suspended...Can't figure out why!

Top Contributor
# 7
Top Contributor
Well... re-reading your site it seems that you are violating the "advertise cl;aims" section.
How can you remove car scratches without a professional work in a auto-body workshop?
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Adwords Account Suspended...Can't figure out why!

Top Contributor
# 8
Top Contributor

In a  post that was deleted (which I had had only the chance to read before deleted) you wrote that there were  other advertiser that promoting  it in the UK. Thus it is an affiliate...

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Adwords Account Suspended...Can't figure out why!

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
Hi MosheTLV,
Yes i buy the pens and resell them so you are proberliy right .Also i'm going to take your advise and change the wording in my writing so that i don't violate the "advertise cl;aims" section and when I'm done I will update you on the forum and tell you how I got on with Ad words.

Thanks' Paul.

Re: Adwords Account Suspended...Can't figure out why!

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭
Hello Everyone,
Just to say MosheTLV was spot on they have took off the suspension on my ad-words account today.I would just like to say thanks to you so thanks MosheTLV.
Kind Regards
Paul.