AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

4.3K members online now
4.3K members online now
Understand Google's advertising policies, including ad approval status and account suspension
Guide Me

Advertising Policy - Gaining an unfair advantage - multiple ads

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have submitted an ad violation complaint of a company (my direct competitor) running multiple ads from multiple accounts from which 2 ads appear under 1 search query.  Each time I do a search, my company displays 1 ad and the company in question has 2 ads appear for the same exact service but are listed under separate web sites.  From my understanding, when I read Googles Advertising Policy, this is in direct violation of it (Gaining an unfair advantage).  The violation, however, has not been corrected?  I am confused why Google has a policy against this type of action to help create fairness in advertising but will not enforce or correct the violation.  Does anyone have any experience with this? Am I misunderstanding the policy? Any guidance is greatly appreciated.

1 Expert replyverified_user

Re: Advertising Policy - Gaining an unfair advantage - multiple ads

Top Contributor
# 2
Top Contributor

Hi there;

Investigating "gaining unfair advantage" is a long process. You'll have to keep submitting the form. I should add, though, that this could take weeks.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’