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Understand Google's advertising policies, including ad approval status and account suspension
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Ads not running in one campaign

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, all. I manage the Google AdWords account for another company, and my predecessor set up the account. Several of the campaigns are running perfectly, and I've been managing those. However, one shows no stats at all. 


Here's what I've already checked: 

  • the credit card has not been declined (the other campaigns on the same card are running)
  • the budget limit on the campaign does not seem low
  • the ads are all approved and not paused (have the green dot next to them)
  • the keywords all have a status of "eligible"
  • I ran through the troubleshooter, and none of the suggested issues applied to my account / campaign

I've only got 17 keywords in this campaign, but they're not obscure, so they should be getting some traction. Any ideas?


Many thanks.

1 Expert replyverified_user
Marked as Best Answer.
Accepted by MosheTLV (Top Contributor)

Ads not running in one campaign

Rising Star
# 2
Rising Star

Hi there,


Tools > Ad Preview and Diagnosis. This is the place to find out what is wrong, although it does often provide ambiguous information.


Otherwise, have you tried raising bids? 


Also, do a manual search and check beyond page 1 for your ads.