AdWords
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Understand Google's advertising policies, including ad approval status and account suspension
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Ads disapproval

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello Google, 

My ads have been disapproved due to website violates adwords policy.

After 3 months off continues follow-ups(on daily basis), finally adwords team told me to remove .exe files from my website, which is highly impossible because we are  Antivirus software selling website. How can we delete the .exe (which is download product and its tools files) files. While asked for clarification adwords team is saying that they are technical and if I have to do adwords I have to remove those files. How is it possible? can somebody help me in getting my ads approved.

 

Ads disapproval

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆

Hi Jeba

Can you change your files to .rar or .zip archives? I guess it should works.

Ads disapproval

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

No that's not possible for me, because I have many product listed and new builts released on weekly basis. And I am not the only person who is giving the same files. All my competitors out there also using .exe files and they are allowed to promote ads on Google. If I change, it will affect me a lot.