AdWords
6K members online now
6K members online now
Understand Google's advertising policies, including ad approval status and account suspension
Guide Me
star_border
Reply

AdWords free desktop software policy - authoritative distribution site - approval process

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Dear community

 

We have applied several times to advertise our free software trial as an authoritative distribution site using this form. We haven't received any feedback on either occasion, and when we request information about the status of our approval the standard answer is that it takes about 48 hours, but nothing ever happens. How are we to know if we are OK to advertise our own software or if our website risks suspension if we do?

 

Thanks,

Anders

1 Expert replyverified_user

AdWords free desktop software policy - authoritative distribution site - approval process

Top Contributor
# 2
Top Contributor

You must receive authorization before advertising;

Please share the URL in question

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

AdWords free desktop software policy - authoritative distribution site - approval process

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks for following up on this.

 

The URL for the trial download varies slightly with every release. It is on a subdomain (account.configit.com) of our main domain (configit.com) which our campaigns are tied to.

 

If you need to full domain for the install file, I'd prefer to send this privately since it should only be obtained after form completion procedure.

AdWords free desktop software policy - authoritative distribution site - approval process

Top Contributor
# 4
Top Contributor

@Anders Døssing J;

There is a misunderstanding here; 

Google saying that you are currently not offering any downloads, hence the site does not fall under the free desktop software ....

 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’
Marked as Best Answer.
Solution
Accepted by topic author Anders Døssing J
March

AdWords free desktop software policy - authoritative distribution site - approval process

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

True. We had to unpublish any and all mentions related to the download as our website was 'suspended'.

The case has now been resolved. We are now approved after including the following.

- how to uninstall

- Link to EULA

- Listing the system changes caused by the software

 

It took a while to get to the conclusion that this was the missing information. Guidance and better explanation from the auditors could be more clear.