AdWords
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Understand Google's advertising policies, including ad approval status and account suspension
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AdWords account has been suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi we had our adword up and running no premblem, Google emailed us from then Adwords team, and stated if we moved a phase and and a DOT ?? from our ad , this would improve our ad and would be better for the search term.

 

All we did was log-in changed the ad to different wording and thats it , then came the email  !!!

 

Hello AdWords Advertiser,

Your AdWords account has been suspended because it doesn't comply with our Advertising Policies and our AdWords Terms and Conditions. Please note that this means your account and any related accounts have been suspended, you can't create any new accounts, and your ads will no longer run on Google, our search partners or on Display Network placements.

If this is an error, we want to get your account back up and running as quickly as possible, and your Google team is here to help. Here's the account:,

 

no one to our knowledge has hacked our server  or account, cant see whats happened  would it be best to call them or email support ??

Re: AdWords account has been suspended

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆
Hi,

Yes you have to contact Google Adword Team during working days (Monday - Friday) by visiting below link.

http://support.google.com/adwords/bin/answer.py?hl=en&answer=8206&ctx=go&&contactus=1

Thanks
Anchal