AdWords
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Understand Google's advertising policies, including ad approval status and account suspension
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AdWords Express Ad Disapproval Notice please help

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

PV Installation & Repairs
www.glowsolar.co.uk
03xx xxx xxxx
10 year workmanship warranty
Call for a free quote or advice

 

Solar PV Battery Storage
www.glowsolar.co.uk
07xxx xxxxxx
PV Installation & Energy Storage
Call for free quote or advice

 

These are the two Ads i'm currently running. Both have had disapproval notices. I cant find anything tin the rules as to why this would be, If anyone could give me some pointers that would be great.

 

 
Note: this post has been edited by a Community Manager, per Community Guidelines, in order to obscure a phone number. This is done to protect account security and privacy.
1 Expert replyverified_user

Re: AdWords Express Ad Disapproval Notice please help

Rising Star
# 2
Rising Star
Hi Keir,

You cannot put mobile number in the ad. Please refer to the below link for further detail.
https://support.google.com/adwordspolicy/answer/6021546?hl=en

Re: AdWords Express Ad Disapproval Notice please help

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
HeyJordan,

Those phone numbers are inserted as an option by Adwords Express. I just
copy pasted the ads from the dashboard.

Thanks
Keir

07454838837 www.glowsolar.co.uk

Re: AdWords Express Ad Disapproval Notice please help

Rising Star
# 4
Rising Star
Hi Keir,

When you navigate to the affected ads and hover over the disapproval notice are you not seeing the details for why the ad was disapproved?

Re: AdWords Express Ad Disapproval Notice please help

[ Edited ]
Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hey Jordan,

No when im in the main dashboard nothing pops up on either ad, and when i
go into the dashboard for each ad nothing happens.

Thanks Keir

<edited by a Community Manager as noted below>
 
Note: this post has been edited by a Community Manager, per Community Guidelines, in order to remove  contact information. This is done to protect account security and privacy. In addition, an unnecessary link was also removed.

Re: AdWords Express Ad Disapproval Notice please help

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
The only sign there is something wrong with the ads, is from the emails im getting from google.

Re: AdWords Express Ad Disapproval Notice please help

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
I understand Keir's problem, and I don't think there is an answer that will fix things. I run multiple ads too and when I get the same notice it is impossible to find the error because the notice from Google is too non-specific. What problem in what ad is never revealed by either the mail from Google or the Adwords Express control panel. It is just a hideous guessing game. Google needs to clean up their act.