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Understand Google's advertising policies, including ad approval status and account suspension
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AdWords Account Suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

This seems a bit crazy to me....I had previously started putting together an ad, and that ad went to a capture page that allowed a user to opt in.  I never got any email notification of the violation, but my ad was denied, and never ran.

 

Now I don't see any problem in this, and I have done the research and found out why the ad was denied.  In Google's policies, however, it states:

     "What you can do: If your account was suspended for violating AdWords policies, we allow you to

     appeal the decision if you fix the violations in your account and send us a report of the changes you've

     made."

 

I have removed the ad that was denied, and filled out the appeal form, and after several communications with Google, the only effective answer was, "No."

 

I can understand about the "Major or repeated violations"...but mine wasn't "Major", nor was it "repeated".  It was a complete AdWords noob mistake, as I was just trying to learn how it all worked.  What can I do when Google refuses to even listen to what I'm trying to tell them?

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Re: AdWords Account Suspended

Top Contributor
# 2
Top Contributor
Have you fixed the landing page to comply with the policy?
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Accepted by MosheTLV (Top Contributor)
September 2015

Re: AdWords Account Suspended

Google Employee
# 3
Google Employee

Hi Daniel,

 

I've checked with the AdWords Support team regarding account suspension issue. It looks like you have already been in consult with them earlier today. Please follow-up with their recommended changes to your website. Once you've confirmed the changes have been made, you  can submit your site for reconsideration and get it reviewed. Please use this link: https://support.google.com/adwords/contact/site_policy?utm_source=policyhc&utm_medium=contact_site_r...