AdWords
2.2K members online now
2.2K members online now
Understand Google's advertising policies, including ad approval status and account suspension
Guide Me
star_border
Reply

AdWords Account: Account Suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have recently created a new adwords account which was working after 2 days of billing review. Spend almost $300 then I increase daily spending budget to $500. Immediately my account went under review for billing verification and once I contact representive on chat receive this response.

 

Hi Pierre,

Thanks for chatting back in today. I heard from Neil that your account may be under review again by our specialists. I will reach out to them a little bit later today and see if they can remove it from review since you've already gone through one of the review processes.  I'll be sure to do my best to advocate on your behalf.
 
Please feel free to respond to this email with any questions you may have.

Sincerely,
 
Wyatt
 
within 24 hours I receive account suspended email but no reason mentioned. Here is the adwords email:
 
Dear AdWords Advertiser,

We periodically review accounts for security purposes and to verify billing information. As a result of this review, your account and any related accounts have been suspended, and your ads are no longer running on Google. If you believe your account was suspended in error, please contact us through the AdWords Help Center.

Sincerely,
The Google AdWords Team
 
 
I would really appreciate someone responsible from adwords team could dig into the matter and propose the solution to solve this problem.
2 Expert replyverified_user

Re: AdWords Account: Account Suspended

Top Contributor
# 2
Top Contributor

Hi Pierre81,

 

Have you potentially violated any of the AdWords Policies currently or in the past?  

 

For instance, is this your first and only AdWords Account?  

 

-Tommy

Tommy Sands, AdWords Top Contributor | Community Profile | Twitter | Philly Marketing Labs
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer.’

Re: AdWords Account: Account Suspended

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you for your quick reply. Yes this is our first account.

Re: AdWords Account: Account Suspended

Top Contributor
# 4
Top Contributor

Hello;

To follow up with Tom; 

Have you been notified of any billing issues with your account?

Can you share your  website URL?

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: AdWords Account: Account Suspended

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

This message show in my account.

" Your Google AdWords account has been suspended because your billing information in this or a related account could not be verified. Learn more "

Here is website url:

http://www.globaleducationalcentre.com"

Re: AdWords Account: Account Suspended

Top Contributor
# 6
Top Contributor

Hello again;

Is this an affiliate landing page?

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’