AdWords
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Understand Google's advertising policies, including ad approval status and account suspension
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Ad for Computer Repair shopped deemed "Non-Family Safe"

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

 Hi there, my company has recently made changes to our Google Adwords campaign and I noticed that an ad we were running was reviewed as "Non-Family" and that it wasn't being displayed for that purpose. We have reviewed our site and nothing has violated the terms as far as I could tell. No sexual content of any kind, no adult themes. What gives?

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Marked as Best Answer.
Solution
Accepted by Celebird (Top Contributor)
September 2015

Re: Ad for Computer Repair shopped deemed "Non-Family Safe"

Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆
Hi James,

What about the ad itself? Do you use any sexually suggestive text or images?

Have you reviewed all the examples of non-family content included in the below URL ? https://support.google.com/adwordspolicy/answer/6023699?hl=en

You can contact AdWords specialists to find out the exact reason for giving your ad the non-family safe status:-
http://support.google.com/adwords/bin/answer.py?hl=en&hlrm=en&answer=8206

View solution in original post

Marked as Best Answer.
Solution
Accepted by Celebird (Top Contributor)
September 2015

Re: Ad for Computer Repair shopped deemed "Non-Family Safe"

Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆
Hi James,

What about the ad itself? Do you use any sexually suggestive text or images?

Have you reviewed all the examples of non-family content included in the below URL ? https://support.google.com/adwordspolicy/answer/6023699?hl=en

You can contact AdWords specialists to find out the exact reason for giving your ad the non-family safe status:-
http://support.google.com/adwords/bin/answer.py?hl=en&hlrm=en&answer=8206

Re: Ad for Computer Repair shopped deemed "Non-Family Safe"

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks a bunch Ahmed. I believe I have looked over the examples, will check again. Our ad has no suggestive text or images- it only has to do with PC repair. If I can't find anything then I will go ahead and contact them. I appreciate your response.