AdWords
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Understand Google's advertising policies, including ad approval status and account suspension
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Ad disapproved - I'm ready to give up please help!

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have two sites where the ads are being disapproved first site www.evtintegration.uk ads have been getting disapproved for the last 6 months i did give up on this one but would really like to get it sorted. I was ripped off with a yell managed campaign which i was missold and bullied into and only found out the site had a problem when i got out of the contract after 6 months. I don't even know if a single ad was shown under the Yell campaign or i if i was totally conned! Any way i just launched a new ecommerce site www.avnit.co.uk when i set up an adwords account for that one i was directed onto adwords express which seemed easier so I went with it and created an ad, that ad has now been disapproved for a site violation no idea what that is but i've added more unique content to the ad landing page and checked all the text in the ad etc it still failed. Google offer no help with this the last contact was regarding the evtintegration site and they said the problem was one of my product pages and narrowed it down to a specific category. I have since deleted every product from that site literally months of work and still can't run an ad. Is there anyone that can actually look at the sites for me and point me in the right direction. I'm really desperate at this point. 

2 Expert replyverified_user

Ad disapproved - I'm ready to give up please help!

Rising Star
# 2
Rising Star

Hey Bobby, 

 

Can you be more specific regarding your reasons for disapproval? When you hover over the 'status' of said ads. What is the 'reason' given to you? Without this its hard to offer much advice. 

 

- Josh

 

 

Joshua, Rising Star
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

: Ad disapproved - I'm ready to give up please help!

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Joshua,

I've took a capture from my adwords account, note the reason is distribution of unwanted software but the site doesn't distribute anything and has been scanned with every tool on the planet so i'm certain its not infected also wordpress and all plugins are up to date, this is for the evtintegration site. The avnit.co.uk site is using adwords express which doesn't tell me anything not even the campaign name so i can't even ask google for support.

 adwords1.PNG

 

Ad disapproved - I'm ready to give up please help!

Explorer ✭ ✭ ✭
# 4
Explorer ✭ ✭ ✭

Hi Bobby. Have you checked Google Search Console out to see if google is seeing the same thing there? This google documentation will guide you through it and also has a link to contact google directly for help after you've tried yourself.

Ad disapproved - I'm ready to give up please help!

Rising Star
# 5
Rising Star

Hey Bobby, 

 

You can also use the following link: https://support.google.com/adwords/contact/approval_request 

 

But I think @Matt M got it right. Use the link he sent you to QA your situation. 

Joshua, Rising Star
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Ad disapproved - I'm ready to give up please help!

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Cheers for the help guys feels like yet another day wasted going in circles, search console shows no problems. I've contacted google and am waiting on a response although i don't expect it's going to be of any use. After 6 months of this i'm about ready to admit defeat and start using bing.

Ad disapproved - I'm ready to give up please help!

Rising Star
# 7
Rising Star

For the "site violates policy", my guess is that Google have confused your service with "tech support". Tech support sites that offer remote help aren't allowed on AdWords unless they have a bricks and mortar presence.

 

I reckon Google's bots have read this:

 

Remote Monitoring

can remotely monitor and troubleshoot your network resolving an issues before your even aware there's a problem.

 

 

Re: Ad disapproved - I'm ready to give up please help!

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Cheers that's well spotted i will play about with that later and see if i can reword it in such a way that makes google happy, or would i be better to remove it altogether?





Bobby Logan
Managing Director

Envirotech Integration Ltd
6b Hunter Street
The Village
East Kilbride

M: 07703767942





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Ad disapproved - I'm ready to give up please help!

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

I got a response from google support on this today still trying to work out if they're joking or not!

 

"

Why your site is suspended?

Our latest scan from your site - www.evtintegration.uk came back, and still detects Malware/links that are potentially harmful to you and to the site visitors. It seems that your site (landing page) redirects users to malicious links OR triggered when clicked. Below are the links that we’ve detected:

http://evtintegration.uk/product_category/cabasse/, http://www.26wp.org/jquery.js, https://evtintegration.uk/product_category/cabasse/, https://evtintegration.uk/wp-content/plugins/contact-form-7/includes/css/styles.css?ver=4.4.2, https://evtintegration.uk/wp-content/plugins/contact-form-7/includes/js/jquery.form.min.js?ver=3.51...., https://evtintegration.uk/wp-content/plugins/contact-form-7/includes/js/scripts.js?ver=4.4.2, https://evtintegration.uk/wp-content/plugins/revslider/public/assets/css/settings.css?ver=5.2.4.1, https://evtintegration.uk/wp-content/plugins/revslider/public/assets/js/jquery.themepunch.revolution..., https://evtintegration.uk/wp-content/plugins/revslider/public/assets/js/jquery.themepunch.tools.min...., https://evtintegration.uk/wp-content/plugins/wens-social-links/css/main-style.css?ver=3.2.1, https://evtintegration.uk/wp-content/plugins/wens-social-links/images/socials.png, https://evtintegration.uk/wp-content/plugins/wens-social-links/js/custom.js?ver=4.7.4, https://evtintegration.uk/wp-content/plugins/wp-ultra-simple-paypal-shopping-cart/wp_ultra_simple_sh..., https://evtintegration.uk/wp-content/themes/slowave-theme/custom.css?ver=4.7.4, https://evtintegration.uk/wp-content/themes/slowave-theme/style.css?ver=4.7.4, https://evtintegration.uk/wp-content/themes/slowave-theme/style/css/bootstrap.css?ver=4.7.4, https://evtintegration.uk/wp-content/themes/slowave-theme/style/css/owl.carousel.css?ver=4.7.4, https://evtintegration.uk/wp-content/themes/slowave-theme/style/js/bootstrap.min.js?ver=4.7.4, https://evtintegration.uk/wp-content/themes/slowave-theme/style/js/fancybox/helpers/jquery.fancybox-..., https://evtintegration.uk/wp-content/themes/slowave-theme/style/js/fancybox/helpers/jquery.fancybox-..., https://evtintegration.uk/wp-content/themes/slowave-theme/style/js/fancybox/helpers/jquery.fancybox-..., https://evtintegration.uk/wp-content/themes/slowave-theme/style/js/fancybox/jquery.fancybox.css?ver=..., https://evtintegration.uk/wp-content/themes/slowave-theme/style/js/gomap.js?ver=4.7.4, https://evtintegration.uk/wp-content/themes/slowave-theme/style/js/google-code-prettify/prettify.css..., https://evtintegration.uk/wp-content/themes/slowave-theme/style/js/google-code-prettify/prettify.js?..., https://evtintegration.uk/wp-content/themes/slowave-theme/style/js/iframe_api.js?ver=4.7.4, https://evtintegration.uk/wp-content/themes/slowave-theme/style/js/jquery.easytabs.min.js?ver=4.7.4, https://evtintegration.uk/wp-content/themes/slowave-theme/style/js/jquery.fancybox.pack.js?ver=4.7.4, https://evtintegration.uk/wp-content/themes/slowave-theme/style/js/jquery.fitvids.js?ver=4.7.4, https://evtintegration.uk/wp-content/themes/slowave-theme/style/js/jquery.isotope.min.js?ver=4.7.4, https://evtintegration.uk/wp-content/themes/slowave-theme/style/js/jquery.sticky.js?ver=4.7.4, https://evtintegration.uk/wp-content/themes/slowave-theme/style/js/owl.carousel.min.js?ver=4.7.4, https://evtintegration.uk/wp-content/themes/slowave-theme/style/js/retina.js?ver=4.7.4, https://evtintegration.uk/wp-content/themes/slowave-theme/style/js/scripts.js?ver=4.7.4, https://evtintegration.uk/wp-content/themes/slowave-theme/style/js/twitter-bootstrap-hover-dropdown...., https://evtintegration.uk/wp-content/themes/slowave-theme/style/js/video_selection.js?ver=4.7.4, https://evtintegration.uk/wp-content/themes/slowave-theme/style/type/budicons.css?ver=4.7.4, https://evtintegration.uk/wp-content/themes/slowave-theme/style/type/fontello.css?ver=4.7.4, https://evtintegration.uk/wp-content/themes/slowave-theme/style/type/fontello/fontello.eot?, https://evtintegration.uk/wp-content/themes/slowave-theme/style/type/picons.css?ver=4.7.4, https://evtintegration.uk/wp-content/uploads/2016/05/logo_light.jpg, https://evtintegration.uk/wp-content/uploads/2016/06/c4.png, https://evtintegration.uk/wp-content/uploads/2016/06/draytek.png, https://evtintegration.uk/wp-content/uploads/2016/06/ihiji.png, https://evtintegration.uk/wp-content/uploads/2016/06/luxul.png, https://evtintegration.uk/wp-content/uploads/2016/07/Honeywell-inst.png, https://evtintegration.uk/wp-content/uploads/2016/07/doorbird_authorized_partner_grey.png, https://evtintegration.uk/wp-content/uploads/2017/01/specs1-1.png, https://evtintegration.uk/wp-includes/js/jquery/jquery-migrate.min.js?ver=1.4.1, https://evtintegration.uk/wp-includes/js/jquery/jquery.js?ver=1.12.4, https://evtintegration.uk/wp-includes/js/jquery/ui/core.min.js?ver=1.11.4, https://evtintegration.uk/wp-includes/js/jquery/ui/position.min.js?ver=1.11.4, https://evtintegration.uk/wp-includes/js/jquery/ui/tooltip.min.js?ver=1.11.4, https://evtintegration.uk/wp-includes/js/jquery/ui/widget.min.js?ver=1.11.4, https://evtintegration.uk/wp-includes/js/wp-embed.min.js?ver=4.7.4, https://evtintegration.uk/wp-includes/js/wp-emoji-release.min.js?ver=4.7.4

What needs to be done?

Please contact your webmaster to remove these links and check for other potential harmful links. You may assess your site using Google Search Console (previously known as Webmaster Tools). You can click on this link for further details OR refer to stopbadware sites for any guidance.

Next Steps:

Once Google Webmaster Tools reports that your site is clean, your site will be re-enabled within 24 hours.

I hope this helps and please let me know if you need further clarification or assistance on this.

Have a great day!"

 

Basically I have to delete my full site then i can advertise it!