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Understand Google's advertising policies, including ad approval status and account suspension
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Account suspension due to violation of Terms & Conditions

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# 1
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Hi,

 

        I face serious issues in "Google Adwords".In that we  got a mail like "Account suspension due to violation of Terms & Conditions".

 

 

If there is any alternative way is there to run my "Google Adwords Campaign"?

 

 

I am waiting for your postive reply. Reply me as soon as possible.

1 Expert replyverified_user

Re: Account suspension due to violation of Terms & Conditions

Top Contributor
# 2
Top Contributor

Hello sales2;

Once an account is suspended, you (=the advertiser) cannot advertise anymore on AdWords. (An advertiser suspended is banned on any account.)

This is a " tough", non negotiable policy by Google. An appeal process is available only in rare cases.

 

What was the reason for suspension?

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: Account suspension due to violation of Terms & Conditions

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# 3
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Hi,

Thanks for your quick reply.

I have create five "Google Accounts", thats the main reason.

When I create second account,it shows "Google Billing Accounts " has been suspended.

Then I try to contact "Google Support Team", they said like our billing address is wrong (Indian Rupees with Switzerland address).So you have to create another account.

Under the guidance of them we create another another.Finally they send mail like "Google Billing Accounts has been Suspended".

This is the problem that we have to faced.


Re: Account suspension due to violation of Terms & Conditions

Explorer ✭ ✭ ☆
# 4
Explorer ✭ ✭ ☆

Are all of your accounts suspended, or just the 4 additional accounts you created?

Re: Account suspension due to violation of Terms & Conditions

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# 5
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They said like maintain last account and delete all other accounts.

So maintain last account what we create with Indian Rupees with Indian credit card holder

and delete all other accounts what we create

Re: Account suspension due to violation of Terms & Conditions

Explorer ✭ ✭ ☆
# 6
Explorer ✭ ✭ ☆

Did you place credit card info into all the accounts or just one?

Re: Account suspension due to violation of Terms & Conditions

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# 7
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Hi,

I give credit card informations to all accounts with Indian Rupee with Switzerland address.

Final Account that we create have Indian Rupees with Indian Credit card holder.

Re: Account suspension due to violation of Terms & Conditions

Explorer ✭ ✭ ☆
# 8
Explorer ✭ ✭ ☆

That will do it, when you have the finacial information on multiple accounts, it's like an instant suspension. You should call up Google and let them know what is really going on and I don't see why they wouldn't allow you to advertise. If you are unable to advertise there are plenty of other avenues out there that you can venture into which just as good results as you would be getting with Google. Let us know the final verdict.

Re: Account suspension due to violation of Terms & Conditions

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# 9
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Thanks for your reply.

Re: Account suspension due to violation of Terms & Conditions

Top Contributor
# 10
Top Contributor

@sales2;

>>"I have create five "Google Accounts", thats the main reason.

 

 

You have violated a basic Policy requirement of "one business -  one account". (Aka double serving);

 

http://support.google.com/adwordspolicy/bin/answer.py?hl=en&answer=2600168

 

 

 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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