AdWords
3.2K members online now
3.2K members online now
Understand Google's advertising policies, including ad approval status and account suspension
Guide Me
star_border
Reply

Account suspended for violations of Adwords policies

N/A
# 1
N/A

I just took a class to set up a new account.  I keep receiving an error message about not being able to verify billing info. so I went into billing and found a typo in the address field.  I corrected the mistake.  I continue to get the error message so I inquired about the meaning of the message.  I pasted the email below that states a violation in AdWords policies.  Can you please give me a more detailed explanation of what is wrong so I can correct it?

 

Ive been struggling with this since last Thursday.  I've been through the help center 3 times. Website: global-enc.com

 

Customer T. 

 

 

Thank you for your email.
 
While reviewing your account, we found violations of our AdWords policies in this or a related account. As a result, your account has unfortunately been suspended, and your ads will no longer run on Google.

For information on the terms associated with AdWords account use, please review our Terms and Conditions at: https://adwords.google.com/select/tsandcsfinder

If you have a prepaid balance remaining in your account, you can request a refund at any time by following the instructions at: http://support.google.com/adwords/bin/answer.py?hl=en&answer=1703646

If you believe that you meet all of our Terms and Conditions and want to make an appeal, fill out the following form: https://support.google.com/adwords/contact/pf_suspended

Please be aware that we can't process your request unless our Terms and Conditions are met.

We appreciate your cooperation.
1 Expert replyverified_user

Re: Account suspended for violations of Adwords policies

Top Contributor
# 2
Top Contributor

Plaese post website URL

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Account suspended for violations of Adwords policies

N/A
# 3
N/A

The URL is www.global-enc.com

Marked as Best Answer.
Solution
Accepted by topic author
September 2015

Re: Account suspended for violations of Adwords policies

Top Contributor
# 4
Top Contributor

Hi there;

 

You are violating a number of sections of the Policy;

I would suggest that you run a search on the community for "tech support suspension". (For let's say last 4 weeks). You'll find many discussions and tips how to fix your site.

 

You need to systematically verify compliance of every section of the policy. Review and verify compliance of each clause;
Work with your programmer to verify compliance of all other sections of the Policy;
The recommended method is to work section by section, and verify compliance. I agree it is not an easy task;


Only then - you can resubmit your site using this link;

https://support.google.com/adwords/answer/1704383?hl=en

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Account suspended for violations of Adwords policies

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
MosheTLV - Can you please look at my website www.debtcollectorshateus.com and tell me perhaps why my account has been suspended? I am confused. My email is Jeffrey@lifetimedebtsolutions.com Thanks.