Account suspended due to policy violation: return and refund policy
Re: Account suspended due to policy violation: return and refund polic
Its really a sad news that your account has been suspended.
You might have already got an email reflecting the reason for account suspension. And as you have mentioned its regarding Return and refund.
I think you have to mentions in details about your policy to return or refund against the products sold through your website if the customer is not satisfied.
So I suggest you to talk with Adwords support to get guidance. They will definitely help you and let you know the changes that you need to make on your landing page to get the suspension Revoke.
Hope your account will be active soon.
Archit, AdWords Rising Star, Community Profile
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Re: Account suspended due to policy violation: return and refund polic[ Edited ]
October 2015 - last edited October 2015
Not to worry about it. There are lot of factors which has to noted.
It will be better to understand if you share, what exactly you getting the notification in your adwords account and mail you got from Google team regarding the suspension.
then can help you out