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Understand Google's advertising policies, including ad approval status and account suspension
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Account suspended. What now?

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# 1
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Hi,

 

My AdWords account has been suspended about a month ago, because of the Arbitrage Policy violation with one of my websites.


Maybe it wasn't so rigorous case of violation of policies, but I made ​​peace with the suspension.

 

The question is what now? I have more websites that aren't in violation with any policy, that I would like to advertise with AdWords, and those websites were already listed on my suspended account. Also I would like to advertise some of the new websites and businesses, mine and somebody else's (partnership).

 

Is there a way how I can do this?

 

Also, if I can't, can someone else advertise some of my approved websites?

 

In a bottom line - what is banned from AdWords: Me personally, my credit card, my website in violation, all of my websites on suspended account, my entire server and all the future websites, my IP? (God, I'm afraid of the answer) Smiley Happy

 

 

All the best,

Milosh Sholaya

3 Expert replyverified_user

Re: Account suspended. What now?

Top Contributor
# 2
Top Contributor

Hi milosholaya;

 

Based on previous cases, it looks that prior to any re-consideration / appeal, Google wants the site violating the Policy to be brought back into compliance with the Policy.

Removing the site from your account or closing the campaign does NOT unlink the account from the site, until the site is again "in-line" with the Policy.

Can you first bring the site into compliance ?

 

-Moshe

 

 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: Account suspended. What now?

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# 3
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Thanks Moshe,

 

I will certainly try to re-enable it.

 

But just in case if I'm not able to do that, can you please tell me more about my options, what I asked above?

 

Regards,

Milosh

Re: Account suspended. What now?

Top Contributor
# 4
Top Contributor

@milosholaya

Honestly; no other option, and don't rely much on this one either...  Smiley Sad

Google is "hard as steel " in its stand, that suspension is for ever!

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: Account suspended. What now?

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# 5
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Moshe,

 

But then again, what is banned from AdWords - just me, my credit card, my website that was in violation, all of my websites listed in suspended account, my entire server and all the future websites, my IP?

Re: Account suspended. What now?

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# 6
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usually when your banned...that include your address your name and your ip..... the only way to get around it is move house change your ip ...and even change your name

Re: Account suspended. What now?

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# 7
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So my websites (those that are not suspended) can still be advertised on AdWords by someone else?

 

Also, because I have a dynamic IP, I can use someone elses AdWords account?

Re: Account suspended. What now?

[ Edited ]
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# 8
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if the websites havent been suspened then it might be ok on another account...though im not sure about that... if you have a dynamic ip you could probably use someone elses account...but then obviously you have to be careful not to get that suspended otherwise that "other person" will not be happy....lol

 

well i know how u feel...had my account suspend not that long ago for riduculous reasons

Re: Account suspended. What now?

[ Edited ]
Top Contributor
# 9
Top Contributor

milosholaya;


From James Bond - Casino Royale (2006)

  • Vesper Lynd: I can't resist waking you. Every time I do you look at me as if you hadn't seen me in years. Makes me feel reborn.
  • James Bond: If you had just been born wouldn't you be naked?

 

You'll have to be reborn with a complete new identity Smiley Happy

 

[Edited]: I found this discussion that you might be interested in :


milosholaya wrote:

Moshe,

 

But then again, what is banned from AdWords - just me, my credit card, my website that was in violation, all of my websites listed in suspended account, my entire server and all the future websites, my IP?




 

 

 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: Account suspended. What now?

Google Employee
# 10
Google Employee

> In a bottom line - what is banned from AdWords: Me personally, my credit card, my website in violation,

> all of my websites on suspended account, my entire server and all the future websites, my IP?

 

The simplified answer is that both you and the violating website are suspended.  The fact that you are suspended means that any future accounts that you create will be suspended too.  If someone else were to create a new account to advertise some of the other web sites that are not in violation, it's possible that they wouldn't be suspended.

 

It's also quite likely that if someone created a new account advertising those sites, or similar sites on the same server, our systems would think that it was you trying to create a new account to avoid the suspension and would go ahead and suspend the new account too.  We're also quite good at catching cases where the same person tries to create a new account even if they're not advertising any of the same sites.  The same applies to using someone else's account.  If you start using it, it's likely to be banned too.

 

Note that the above is an unofficial answer.  I'm an engineer, not a policy specialist.

 

> I have more websites that aren't in violation with any policy

 

Speaking unofficially again, this kind of statement always makes me suspicious.  People trying to advertise lots of different web sites are typically either doing something shady (arbitrage, get-rich-quick schemes, miracle cures or unapproved drugs, affiliate pyramid schemes, content farms, link schemes, counterfeit goods, ...), or are doing affiliate advertising that adds no value for users.  None of those are very good for our users, or for Google or our legitimate advertisers, because bad ads and landing pages train users not to click on more ads.  That is why we try so hard to suspend sites and accounts that are violating the AdWords policies.


Laura

AdWords review engineer