AdWords
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Understand Google's advertising policies, including ad approval status and account suspension
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Account is Suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I am getting this msg on my screen "Your Google AdWords account has been suspended because your billing information in this or a related account could not be verified." I had tried to contact google but they are not giving me exact reason of this always I am getting same response,

"Dear Advertiser, Thank you for your email.

While reviewing your account, we found violations of our AdWords policies in this or a related account. As a result, your account has unfortunately beensuspended, and your ads will no longer run on Google.

For information on the terms associated with AdWords account use, please review our Terms and Conditions at: https://adwords.google.com/select/tsandcsfinder"

 

But which policy I have voilated I am not able to understand.

 

Could any one please help me to solve this? This is really frustating me.

1 Expert replyverified_user

Re: Account is Suspended

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭

Hi Avilan,

 

I can understand your issue and your point as well not to understand why your account has been suspended.

 

I only can help you to check AdWords Policy once again and identify in which area you are differing from. Also I would suggest you to go thorugh these search results if you have unknowingly violated any of these terms https://support.google.com/adwords/search?hl=en&query=account+suspension

 

If you think your account was somehow suspended in error, please contact AdWords Support Team

to know what has caused you for being suspended.

 

Thanks!

Anand Vishwakarma

Re: Account is Suspended

Top Contributor
# 3
Top Contributor

Hello;

please share your website URL.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Account is Suspended

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Here is my site url

http://www.avilandiamonds.com/

Re: Account is Suspended

Top Contributor
# 5
Top Contributor

I think the issue with your site is that the origin / authenticity  of the diamonds cannot be verified;

You'll have to contact Google on that . 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’