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Account activation error

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello!

 

I'm trying to get my AdWords account activated but I cannot.

I'm getting an error in my own language (estonian), on red background, which basically says "An error, try to refresh the page".

I've tried with multiple browsers, it's not browser-based incident.

 

You can find picture from here: http://i.imgur.com/4WO9Dkc.jpg

 

I have added correct payment method, I have used Google Play, but I think this might be the case of currency.

I'm seeing my AdWords currency as "kr" which is kind of odd, since that currency hasn't been in use in our country for 5 years. Now we have euros.

 

Can I somehow change the currency or is it even important?

 

PS: I tried finding Google contact e-mail, but didn't, so I'm posting here. If it's not right place to ask for help, please inform me and I can delete my post.

 

Thanks in advance

1 Expert replyverified_user

Re: Account activation error

Top Contributor
# 2
Top Contributor
Hi Lennart,

You are advised to select Estonia on the help page linked-to below whereupon you may want to phone them.

*** Worldwide Phone Support Information ***
https://support.google.com/adwords/answer/1385067

Please be adised, that once set you cannot edit and change the currency in your AdWords account. You'll need a new one for that purpose. (Currency might be an important issue since a non existent one may be selected.)

Best,
Lakatos