AdWords
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2K members online now
Understand Google's advertising policies, including ad approval status and account suspension
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Account Suspension without notification

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My clients google adword account is supended by google without any prior warning. No body from google customer care is telling me the exact reason  for the same.

 

Nether they are guiding me about how to fix it. I am highly disppointed with such behaviour of google.

Re: Account Suspension without notification

Community Manager
# 2
Community Manager

Hi Info, 

 

Do you have the reason for suspension from Google AdWords? Your client should have received that via an email.

 

That could help us guide you further. 

 

Thanks, 

Mini

Re: Account Suspension without notification

Explorer ✭ ☆ ☆
# 3
Explorer ✭ ☆ ☆
Hi Info
Even if you do not receive email or missed it somehow, ideal way is to call Google up and seek individual assistance over phone (preferred) or email. And are you running shopping or remarketing campaigns in the account as there are stringent terms and conditions attached to them? Please provide more info and surely You can find reasons for the account suspension. Once you sort them out you can resume your Ads