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Understand Google's advertising policies, including ad approval status and account suspension
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Account Suspension - Billing verification / Policy

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, an account of a client located in USA has been suspended. The page is in Spanish.


We received the following message: 


Your Google AdWords account has been suspended because your billing information in this or a related account could not be verified.


After speaking with a Google representative, we received the following message:


Thank you for chatting with Google AdWords Support today regarding your suspended account.

While reviewing your account, we found violations of our AdWords policies in this or a related account. As a result, your account has unfortunately been suspended, and your ads will no longer run on Google. 

For information on the terms associated with AdWords account use, please review our Terms and Conditions at: 

If you believe that you meet all of our Terms and Conditions and want to make an appeal, fill out the following form:

Please be aware that we can't process your request unless our Terms and Conditions are met.

We appreciate your cooperation.

The Google AdWords Team


We would like to know if someone can tell us what privacy policies have been violated. Is MLM Multi-Level -Marketing allowed?


Thank you. 





1 Expert replyverified_user

Re: Account Suspension - Billing verification / Policy

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆

Hello Antonio R

I´am not a Google person. And I can´t say this for sure.
But I think that NLM could be the reason.

I think than it is about this policy:

I can imagine because NLM is a kind of pyramid Business Model.

** I´am learning Adwords and find it very interesting.
** Ik ben Adwords aan het leren en vind het erg boeiend.

Re: Account Suspension - Billing verification / Policy

Top Contributor
# 3
Top Contributor

Hello there;
Please fill in this form;
A specialist will review the case;

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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