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Understand Google's advertising policies, including ad approval status and account suspension
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Account Suspended for User Safety

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My account was suspended with the remark "You have repeatedly violated our advertising policies."

I tried to appeal the issue, and got no response from anyone. I called on the phone, and they told me

that they were going to send me an email with a declaration of whether I was readmitted. I never

received the email.

 

I admit here and for all to see that I am not professional in the business of internet advertising. My personal

belief is that I am toying with the internet in order to get some form of entertainment from using it. I never

really expected to get very many customers.

 

The statistics show that 99% of the people who try to make money in internet marketing eventually fail and

go out of business. My beliefs about why my concepts might have worked is based on my personal beliefs

about the economic system of the United States. These beliefs are not written down in any best seller book

or even in the encyclopedia. They are just personal beliefs. It would appear that the management of Google

does not approve of those beliefs. I am sorry for that.

 

My intention is to try to repair this situation and get re-admitted, if I can. I hope that someone here can

explain to me if and how there is a way for me to do that.

3 Expert replyverified_user

Re: Account Suspended for User Safety

Rising Star
# 2
Rising Star

Hi there,

 

What's the website you were advertising?

 

 - Sumanth

Sumanth Sridhar
Marked as Best Answer.
Solution
Accepted by topic author Leonard G
September 2015

Re: Account Suspended for User Safety

Top Contributor
# 3
Top Contributor
Google is not flexible about repeated violations.;
Your account will not be reinstated.
You'll have to find other channels to promote your business.
I'm sorry; but I? Don't think we can help.
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Account Suspended for User Safety

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
That's what I suspected. I think that they should have sent me an email saying that explicitly.

Re: Account Suspended for User Safety

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
There's an aspect of this that you're overlooking, which is that I am a one man company operating with my personal computer at home, and I never went to the university system to study marketing. I learned all that I know about how to have a website from trial and error on my home computer. Whereas, the management of Google is trying to place me in the same "ballpark" or contest as the other people who are marketing graduates and have prior employment as marketing administrators for large companies. If that idea was to go public, it would be very stupid for Google, because no one in his right mind would say that I, a one man company with only a few hundred dollars in the bank is a serious threat to the institution of Google Inc. There is no legal basis to a system of adjudication which bypasses the system.

Re: Account Suspended for User Safety

Top Contributor
# 6
Top Contributor
OK; I understand your point;
Let me check with Google how severe is this case and whether you could somehow "fix" the violations.
Please note that based on past experience - chances are slim.
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: Account Suspended for User Safety

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Thank you for trying to do that.

Re: Account Suspended for User Safety

Top Contributor
# 8
Top Contributor
@Leonard;
A Policy specialist re-checked your account. Google is unwilling to un-suspend the account.
I am sorry.
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: Account Suspended for User Safety

Top Contributor
# 9
Top Contributor
Without wishing to offend - although I suspect I will - you mention that you learned all you know about how to have a website from trial and error on your home computer. You have mnow learned something else - and that is that if you violate Google's policy, they will suspend your account and there is no going back.

Please remember, Google does not have to accept anyone. I used to work on a magazine as the AdSales Manager, and there were some advertisers we refused to accept ads from - we didn't feel any obligation to give them an explanation despite having our reasons. Google is a business and they can choose with whom they do business -they are not obliged to accept anyone's ads and , whilst we might feel that they are heavy handed and unflexible in some cases.

when Google suspends someone they are generally not doing so to protect themselves - as you say, they are big enough not to have to worry. No - when they suspend someone it is generally to protect other advertisers working in that same digital space who are not violating the policies. And that is quite right.
As @MosheTLV states, there's likely no coming back from this and I appreciate how frustrating that can be - but it's only fair that if you violate the stated policies, you get suspended. The fact that you have no training has absolutely no bearing on this. As in legal situation, ignorance is not a defence.

Re: Account Suspended for User Safety

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭
I am not offended. I understand that they need to protect the institution that they work within. What offended me in the original dispute issue is that they claimed that they could make a physical restraint on my use of my computer, which is not legally true. They almost made the statement that they were going to come and get the computer, which would be an illegal thing to do in the United States because of the common law. I have some personal mathematical research that I conduct on my computer, and I don't see how in the world that they would have the right to tell me what I could and could not do with that research.