AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Ads
4.5K members online now
4.5K members online now
Understand Google's advertising policies, including ad approval status and account suspension
Guide Me
star_border
Reply

Account Suspend with no email notice.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Dear all.

I login to to my account yesterday and see the message.

 

Your Google AdWords account has been suspended for violation of Google's Advertising Policies in this or a related account.

 

I check my account no ads disapprove was found and no email from adwords. So I contact adwords support and this adwords specialist name

" Prabhunath. Odkar. " has reply my email like a robot that copy help and not clarify me why I got suspended.

 
All he said is "Your Google AdWords Account: Repeated advertising policy violations‏."  and tell me to read the help.
This account used to get disapprove ads for 2 times but it was long time ago. What is repeated? I did not submit any new ads for months.
 
And the last thing I would like to told you is. I really hate indian adwords support team. All they do is "just copy the policy to reply to the customers read for themselves". I suggest google write a bot to answer adwords customer will be better than hire these indian support, they were useless.
 
account CID: 3025836117
 
Please investigate.

Re: Account Suspend with no email notice.

Community Manager
# 2
Community Manager

Hi there,

I've escalated this issue to a support specialist. You should hear an update soon.

Thanks for your patience,
Mini